Salesforce Agent Productivity apps

Agent productivity apps reduce repetitive work in the service console. Use a representative case to see how much navigation and manual input the app removes, and how it behaves when an agent must override an automated action.

227 apps in the directory. Ordered by AppExchange review count.

Browse Agent Productivity appsAll app categories
Service console shortcuts and utilities
Case updates and response automation
Agent assistance and knowledge access

Agent Productivity apps on the AppExchange

Compare the listings below, then open an app for its features, pricing plans, compatibility and publisher information.

  25. Proton Text

    By Proton 7 Group

    Boost Productivity with 1-to-1 Messages, Automated Texts, & Bulk SMS Blasts

    Rating
    5.0
    Reviews
    33
    Pricing
    Paid
    from $79 per company per monthView app: Proton Text

  65. DateMaster

    By 4Convergence

    Best in Class User Experience and Improved Data Quality with all Dates

    Rating
    5.0
    Reviews
    6
    Pricing
    Paid
    from $100 per company per monthView app: DateMaster

  73. Email-to-Flow

    By Sproket Logic

    Why should Apex developers have all the fun? Flow enabled Email Services.

    Rating
    5.0
    Reviews
    4
    Pricing
    Paid
    from $5,000 per company per yearView app: Email-to-Flow

  123. WordMate

    By Vemicon

    Leverage AI to write your content and copy in minutes.

    Rating
    5.0
    Reviews
    1
    Pricing
    Paid
    from €99 per company per monthView app: WordMate

  139. AtlasRTX

    By AtlasRTX

    Chatbots + Humans. Better Together.

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $995 per company per monthView app: AtlasRTX

  147. Chatlayer

    By Sinch AB

    Build conversational experiences in any language, no coding required!

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from €3,499 per company per monthView app: Chatlayer

  148. Chirpley

    By ThingLogix Inc

    The SMS message marketing solution that delivers.

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $15 per user per monthView app: Chirpley

  155. Datarista B2B

    By Datarista

    Supercharge your Sales and Marketing efforts with B2B Account intelligence

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $59 per user per monthView app: Datarista B2B

  159. Dialogue

    By BlueLeap Inc

    CX Automation: AI, Social Messaging & Alexa Generated Leads and Tickets

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $5 per user per monthView app: Dialogue

  165. Engage CTI

    By Local Measure

    Turn your Salesforce platform into a complete omnichannel contact center

    Rating
    Not rated
    Reviews
    0
    Pricing
    Free
    View app: Engage CTI

  167. FailSafe

    By Innovis Data Solutions

    Delivering fast and secure identity authentication

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $100 per company per monthView app: FailSafe

  170. Fonada

    By Fonada

    Click to call Solution for Sales, Lead Generation and Customer Support

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $8 per user per monthView app: Fonada

  175. HeroChat

    By HEROFORGE

    AI-Powered multilingual tool for exceptional customer service.

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from €500 per company per monthView app: HeroChat

  185. Mavenoid

    By Mavenoid

    AI-assisted product support for machines, devices and gadgets

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $300 per company per monthView app: Mavenoid

  186. MaxmTrack

    By MaxmCloud

    Track time spent on Salesforce processes to improve Sales & Service Ops

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $2 per user per monthView app: MaxmTrack

  199. PubHub

    By Tweddle Group

    Less Searching, Better Answers

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $50 per user per monthView app: PubHub

  224. XMReality

    By XMReality

    Remote Visual Assistance - Integrate video calls for service and field work

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $25 per user per monthView app: XMReality

How to choose Agent Productivity apps

  • Try common tasks directly in your service console.
  • Check automated actions respect field and record permissions.
  • Compare configuration effort and agent training needs.

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Describe your requirements in the app finder to narrow this category to apps that fit your project.

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Agent Productivity app questions

What do Salesforce Agent Productivity apps do?

Agent productivity apps reduce repetitive work in the service console. Use a representative case to see how much navigation and manual input the app removes, and how it behaves when an agent must override an automated action.

How should I compare Agent Productivity apps?

Try common tasks directly in your service console. Check automated actions respect field and record permissions. Compare configuration effort and agent training needs.

Where can I check pricing and compatibility?

Open an app listing to review its published pricing, supported Salesforce products and editions, and publisher details. Confirm current licensing, usage limits and implementation requirements with the publisher before purchasing.

Related Salesforce app categories