Zenkraft
Multi-Carrier Shipping, Tracking, Returns for B2C Agentforce Commerce
By Zenkraft, a Bringg SolutionAdmin & Developer Tools
- Rating
- Not rated yet
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- No reviews yet
- Pricing
- Free to install
- Listed since
- 2023
About Zenkraft
B2C shipping rates, delivery dates, branded tracking, self service returns
Zenkraft for B2C Agentforce Commerce / Commerce Cloud provides the necessary functions and APIs to streamline shipping, tracking, and returns for your e-commerce site. Improve the delivery experience for your customers across 200+ carriers globally including FedEx, UPS, DHL, USPS, Doordash, and more. Zenkraft maintains all of the infrastructure required to host and scale these carrier integrations as your e-commerce operations grow.
Zenkraft adds delivery experience capability in three key areas for Agentforce Commerce sites:
- * Improved Check-Outs (with estimated delivery dates, pickup locations, shipping methods)
- * Clear visibility into order tracking (post purchase tracking visibility)
- * Easy returns (for self-service returns and RMA requests)
Zenkraft has managed over 150 million shipments worldwide since our founding, for customers including Marks & Spencer, Deciem, See’s Candy, West Marine, Louis Vuitton, Pet Supermarket, and hundreds more.
Highlights
- Zenkraft’s Cartridge for B2C Agentforce Commerce / Commerce Cloud provides the necessary features to streamline your organization’s shipping, fulfillment, tracking, and returns for a better delivery experience for your customers.
- Checkout Experience ☑ Easily provide customers with multiple delivery options, methods, and locations (including in-store pick-ups, same day, scheduled delivery) and optimize for the fastest/least expensive carrier
- Checkout Experience ☑ Calculate accurate shipping costs and offer discounts or add markups based on business logic
- Real-Time, Branded Tracking to Drive Repeat Engagement ☑ Increase brand engagement and reduce service inquiries with real-time tracking updates ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site
- Self-service Returns ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Allow customers to generate shipping labels and view drop-off locations
- Carrier Integrations: ☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types)
- These features are also available for B2B / D2C sites built with Lightning Experience Cloud, provided through a separate package seen at this listing: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000FgsFpUAJ&tab=s
Screenshots and videos
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Pricing
Free to install.
| Plan | Price | Billed |
|---|---|---|
| Checkout for B2C Commerce | $6,995 per company | Yearly |
| Real Time Tracking for B2C Commerce | $6,995 per company | Yearly |
| Returns for B2C Commerce | $6,995 per company | Yearly |
For any questions, please contact sales@zenkraft.com
Compatibility
- Works with
- Marketing Cloud
- B2C Commerce Cloud
- Commerce Cloud Order Management
- Requires
- B2C Commerce Cloud
- Industries
- Consumer Goods
- High Tech
- Retail
- Languages
- English
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