Public Knowledge for Mobile, Web and Facebook

Salesforce Knowledge helps everyone from your agents to your customers find the right answers. With this template, you're on your way to setting up a public web site where anyone can easily access your knowledge.

Please note: Public Knowledgebase version 3 supports Salesforce Classic only.

Get Started Fast This template contains everything you need to get up and running quickly: visualforce pages, images, style sheets, and the nuts and bolts to connect to your knowledge articles. And it's all pre-configured so you're up and running before you know it.

Customize Easily Just like everything in salesforce.com, it's easy to customize this template to fit your business. Whether you want to change how knowledge articles are displayed or brand the site for your company, you've got the tools to do so.

Share Knowledge with Google With our sites technology, you can expose your knowledge publicly where it can be indexed by Google, or any other search engine. You can turn every Google search into a case deflection. Plus, you've got a robust security model to make sure you only share what you want to.

It supports multi-lingual knowledge base and multi data category model.