Forethought Assist (Agatha Answers) Connector for Salesforce
By ForethoughtAgent Productivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $1 per company per year
- Listed since
- 2021
About Forethought Assist (Agatha Answers) Connector for Salesforce
Empower customer support human agents with an AI copilot
Forethought Assist (formerly known as Agatha Answers) Connector for Salesforce seamlessly integrates Forethought Assist with Salesforce Service Cloud.
Assist helps support team members by
- surfacing relevant information from any connected knowledge bases which agents can draw inspiration from
- generating good candidate answers which agents can repurpose to respond back to customers
thereby improving support team productivity while maintaining and even improving support quality.
As your trusted partner, Forethought prioritizes data security and privacy, meeting enterprise-grade security standards.
Highlights
- Connect Forethought Assist (Agatha Answers) to Salesforce Service Cloud
- Reduce ticket resolution times and improve SLA performance with an AI-powered copilot. - 40% average reduction in First Response Time
Screenshots
Pricing
Paid, from $1 per company per year.
| Plan | Price | Billed |
|---|---|---|
| Please Contact Us | $1 per company | Yearly |
Contact Forethought for pricing details tailored to your business needs.
Compatibility
- Requires
- Service Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on October 23, 2020
- Languages
- English
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