Regal for Salesforce
By Regal Voice Inc.Agent Productivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free to install
- Listed since
- 2024
About Regal for Salesforce
Turn every support interaction into personalized, revenue-driving moments.
Connect Regal to your CRM systems, like Salesforce, to power better inbound and outbound calls for support, sales and operations – with way less effort – using the Regal AI Agent Platform. Boost conversion, cross-sell, support, and retention efforts across multiple industries, including Financial Services, Insurance, Healthcare, Education, Home Services, and more.
Here’s how Regal makes it happen:
Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Regal's AI agents can seamlessly collaborate with your Human agents in Regal or any other CCaaS.
1. Automated Personalization - Use your untapped customer data to set up better outbound campaigns with our Journey Builder and improve your inbound handling with our intelligent inbound IVR/routing.
2. Autonomous AI Agents - Handle millions of inbound and outbound calls using AI Agents that act human, at a fraction of the cost.
3. Super-Human Agents - Give your human agents the omni-channel, AI-powered tools they need to nail every interaction across phone, SMS, and email channels.
Highlights
- AI Agents Build, deploy and scale human-sounding AI Phone Agents that autonomously handle millions of calls and resolutions at a fraction of the cost over voice and text. Multi-lingual, omniscient and available 24/7.
- Intelligent IVR / Routing Say goodbye to clunky phone trees. Regal’s drag-and-drop IVR Builder lets you build the right system for your business. Route, collect, follow-up – all without writing a single line of code.
- Journey Builder Today’s consumer is smart, savvy, and expects personalization across every touchpoint. Use Journey Builder to drive real-time, personalized, omni-channel outreach on the channels your prospects and customers prefer. A/B test everything.
- Sales Dialer Drive faster speed-to-lead and boost agent efficiency by adding a best-in-class Power Dialer, Preview Dialer, Progressive Dialer and Predictive Dailer. Immediately improve performance to 100+ dials per hour.
- Conversation Intelligence Increase your conversion rate with insights and automations based on what was said in 100% of your agent's conversations. Lets AI detect sentiment, score and summarize calls.
- Branded Caller ID Drive higher connect rates by using Branded Caller ID and getting Regal call-level performance data. Reach 400M cell phones in the US from one platform.
Screenshots
Image 1 of 5
Pricing
Free to install.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $5 per user | Monthly |
Compatibility
- Works with
- Sales Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on January 31, 2024
- Industries
- Education
- Financial Services
- Healthcare & Life Sciences
- Languages
- English
More Agent Productivity apps
The most reviewed Agent Productivity apps on the AppExchange, to compare before you choose.