Salesforce Service apps

Service apps cover operational work around customer requests and service delivery. Define whether your gap is in intake, coordination, execution or follow-up so the shortlist reflects the process you need to improve.

86 apps in the directory. Ordered by AppExchange review count.

Browse Service appsAll app categories
Service request intake
Service delivery coordination
Resolution and customer follow-up

Service apps on the AppExchange

Compare the listings below, then open an app for its features, pricing plans, compatibility and publisher information.

  22. Aquant AI

    By Aquant, Inc.

    Agentic AI for professionals servicing complex equipment

    Rating
    5.0
    Reviews
    5
    Pricing
    Paid
    from $25 per user per monthView app: Aquant AI

  34. Aurora

    By Northteq

    Loan origination and vendor management - simplified.

    Rating
    5.0
    Reviews
    1
    Pricing
    Paid
    View app: Aurora

  45. AgentBot

    By Aivo

    Automate conversational journeys and offer customers instant solutions.

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $479 per subscription plan per monthView app: AgentBot

  59. Engage CTI

    By Local Measure

    Turn your Salesforce platform into a complete omnichannel contact center

    Rating
    Not rated
    Reviews
    0
    Pricing
    Free
    View app: Engage CTI

  66. Growtivity

    By Growtivity

    Verbeter de kwaliteit van zorg door middel van gestroomlijnde processen.

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from €10 per user per monthView app: Growtivity

How to choose Service apps

  • Map the service process to cases, work orders or custom objects.
  • Check handoffs between service teams and external providers.
  • Validate status tracking and operational reporting.

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Describe your requirements in the app finder to narrow this category to apps that fit your project.

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Service app questions

What do Salesforce Service apps do?

Service apps cover operational work around customer requests and service delivery. Define whether your gap is in intake, coordination, execution or follow-up so the shortlist reflects the process you need to improve.

How should I compare Service apps?

Map the service process to cases, work orders or custom objects. Check handoffs between service teams and external providers. Validate status tracking and operational reporting.

Where can I check pricing and compatibility?

Open an app listing to review its published pricing, supported Salesforce products and editions, and publisher details. Confirm current licensing, usage limits and implementation requirements with the publisher before purchasing.

Related Salesforce app categories