Mobile Digital Engagement by CallVU
By CallVUAgent Productivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- Listed since
- 2017
About Mobile Digital Engagement by CallVU
Contact Center Agent Collaboration and co-browse with customers
One Platform. Multiply Ways to Engage. CallVU delivers multiple ways for a customer to engage by enabling equal customer experience across all channels Consumer interactions can benefit from channel consolidation or switch between channels, carrying context, and improved personalization through access method of choice : BOT. Mobile. Call. CallVU provides a new digital journey to customers with Visual IVR enhanced with digital assets, as well as virtual agent interactions with a Facebook BOT, Messenger BOT and
Highlights
- Complete complex processes in a single interaction with rich media collaboration, co-browse, forms and digital signatures directly from Salesforce
- Digital Transformation with an omni-channel user journey that improves first contact resolution, and reduce handle time
- Engage customers using virtual agents with a Facebook BOT, Messenger BOT, Web Bot and Mobile Bot.
Screenshots and videos
Pricing
Paid.
Compatibility
- Salesforce editions
- Enterprise
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on January 15, 2017
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Portuguese
- Russian
- Spanish
- Swedish
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