Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $100 per company per month
Listed since
2022

About FailSafe

Delivering fast and secure identity authentication

FailSafe is a multi-factor authentication tool that can stop fraudsters from redirecting calls and/or passcodes intended for your true customer. FailSafe accomplishes this by first establishing an Innovis trusted phone number and then layering that phone with real-time hijacking detection and velocity alerts - these layers then create a safety net and identify abnormal patterns of behavior. The layers of FailSafe run in real-time behind the scenes, helping financial institutions strike a good balance between customer experience and risk mitigation and provide a simple identity verification process for non-risky customers to complete.

Highlights

  • 8 of the top 10 U.S. banks use FailSafe.
  • With minimal IT investment and training, FailSafe can replace traditional knowledge-based authentication questions and basic passcode number generators.
  • The FailSafe detection features help reduce risk of fraud by combining Innovis identity information with phone security checks. Studies have shown a phone number not matching the Innovis database was 4x more likely to result in fraud.

Screenshots

FailSafe

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FailSafe

Pricing

Paid, from $100 per company per month.

FailSafe plans
PlanPriceBilled
FailSafe App Fee$100 per companyMonthly
FailSafe App Fee$1,200 per companyYearly

Monthly access fee

Compatibility

Works with
  • Financial Services Cloud
  • Health Cloud
Requires
  • Sales Cloud
  • B2C Commerce Cloud
  • Revenue Cloud
  • Revenue Cloud Billing
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on April 1, 2022
Industries
  • Automotive
  • Consumer Goods
  • Financial Services
Languages
  • English

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