Chatlayer
By Sinch ABAgent Productivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From €3,499 per company per month
- Listed since
- 2021
About Chatlayer
Build conversational experiences in any language, no coding required!
Connect your Chatlayer bot directly to Salesforce Service Cloud with this easy integration. Chatlayer bots are often used to answer repetitive questions or to collect important data that's needed for an agent to help the customer faster. As soon as the bot has done its thing, the conversation is seamlessly handed over to a Salesforce agent, allowing them to pick up where the bot left off. The Salesforce agent can see the history of the conversation between the bot and the customer, and the customer overview is pre-filled with data gathered by the bot.
Highlights
- Easily transfer your users to a live agent after gathering the most important information via the bot
- Send data collected by the bot automatically to Salesforce
- Let your bot retrieve data from Salesforce to make conversations more personalised
Screenshots and videos
Pricing
Paid, from €3,499 per company per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | €3,499 per company | Monthly |
The Salesforce integration is included into the Chatlayer.ai product - which requires a paid monthly subscription.
Compatibility
- Works with
- Service Cloud
- Requires
- Service Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on April 15, 2021
- Industries
- Horizontal Product
- Languages
- English
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