Quark.ai Generative AI for Autonomous Support

With QuarkGPT, Generative AI can be deployed to automate key business processes for organizations to speed time-to-customer value, reduce cost, and improve employee efficiency. The Quark.ai technology is purpose-built to Generate Customer Support Answers with High Accuracy and Complete Traceability, at a Low Cost.

With integration with Salesforce.com. teams can leverage Quark.ai to enhance technical support, field support or sales support workflows and eliminate hours of searching and reading documents. Quark.ai can be used to extend Salesforce to provide customers with next generation self-service via chatbot, voicebot and even auto response to email and support tickets.

Together with Salesforce, Quark.ai technology optimizes the customer support lifecycle by delivering the right information at the right time, empowering customers, as well as enabling sales and technical support professionals to resolve the customer’s issues fast.