Salesforce Telephony apps

Telephony apps bring calling into Salesforce and connect conversations to CRM records. Compare both the agent experience and the telephone system behind it, including routing, number coverage and call recording controls.

90 apps in the directory. Ordered by AppExchange review count.

Browse Telephony appsAll app categories
Click-to-call and CRM call logging
Inbound call routing and screen pops
Call recording and contact-center workflows

Telephony apps on the AppExchange

Compare the listings below, then open an app for its features, pricing plans, compatibility and publisher information.

  69. Fonada

    By Fonada

    Click to call Solution for Sales, Lead Generation and Customer Support

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from $8 per user per monthView app: Fonada

  73. Kavkom

    By Kavkom

    The Phone System intuitive and multifunctional

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from €10 per user per monthView app: Kavkom

  80. #phonebar

    By Base Digitale Platform SPA

    Boost service and cut costs by integrating #phones with Salesforce

    Rating
    Not rated
    Reviews
    0
    Pricing
    Paid
    from €10 per user per monthView app: #phonebar

How to choose Telephony apps

  • Confirm support for your phone provider and required countries.
  • Test routing, caller matching and call activity logging.
  • Review recording consent, storage and retention controls.

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Telephony app questions

What do Salesforce Telephony apps do?

Telephony apps bring calling into Salesforce and connect conversations to CRM records. Compare both the agent experience and the telephone system behind it, including routing, number coverage and call recording controls.

How should I compare Telephony apps?

Confirm support for your phone provider and required countries. Test routing, caller matching and call activity logging. Review recording consent, storage and retention controls.

Where can I check pricing and compatibility?

Open an app listing to review its published pricing, supported Salesforce products and editions, and publisher details. Confirm current licensing, usage limits and implementation requirements with the publisher before purchasing.

Related Salesforce app categories