Acrolinx for Salesforce Knowledge

Enterprises use Acrolinx to govern marketing, product, and knowledge base content and provide a consistent high-quality experience across all customer touchpoints.

Acrolinx for Salesforce Knowledge customers see improved knowledge base content quality, fewer inbound tickets, and happier customers. Acrolinx improves the clarity, consistency, and readability of your knowledge base content to make articles and answers easier to find.

Acrolinx continually governs your content by scoring each article based on your enteprise content quality requirements and assists knowledge writers to create accurate, clear, and concise articles fast.

Enterprises use Acrolinx to streamline product releases and keep new and existing knowledge base content updated and accurate. As articles become outdated, Acrolinx highlights content that falls below your enterprise quality threshold, allowing your knowledge team to update content before customers become confused and frustrated.