Cobrowse for Android, iOS, and Web

Highlights

• Empowered Agents Empower agents with tools for seamless collaboration and faster results. Real-time guidance via laser pointer, drawing, and annotation, with the option to escalate to full remote control for enhanced customer support and better outcomes.
• Mobile Co-browsing Cobrowse.io brings powerful co-browsing to native mobile apps on Android, iOS, React Native, and more. The lightweight SDK ensures high performance without compromise, enabling seamless collaboration across all devices.
• Private by Default Cobrowse.io supports zero-trust by default, ideal for regulated industries handling sensitive data. No text, images, or content is shared unless explicitly allowed, ensuring maximum privacy and security.
• Universal Co-browsing Guide customers across digital journeys, even on third-party sites and apps. Agents retain full use of tools like laser pointer, annotation, and redaction, providing continuous, personalized support.
• Session Initiation Offer flexible session initiation with 1-click connect, 6-digit codes, shared links via SMS/email, push notifications, or custom flows, ensuring a seamless, personalized experience for every customer.
• Tight Integrations Cobrowse integrates smoothly into existing workflows, enabling agents to co-browse within a unified workspace, boosting productivity and providing seamless customer experiences in one pane of glass.
• Session Replays Track every action with session replays, supporting compliance, training, dispute resolution, and product enhancement. Gain valuable insights while maintaining a full audit trail for each session.
• Self-Hosted Deployments Deploy Cobrowse in your cloud, on-premises, or air-gapped networks for maximum security. Enterprises can run the same software used in the cloud, supporting zero-trust and regulated environments.
• Agent-Present Mode Agents share approved content from select sites or apps, guiding users through complex tasks like onboarding, policy documents, or variable pricing. Simplify processes to improve understanding and engagement.