Best Salesforce Apps & tools

CRM Consulting displays the best apps & tools for Salesforce customers and Salesforce partners.

Top Salesfoce Apps & Tools by Category

Chatbot App

Chat Bots are becoming big business in the world of B2B. It’s rare that you will visit a SaaS website where you won’t be promoted by a little widget in the bottom right-hand corner which lets you speak to a bot or real person.

See all Chatbot App Apps




Conversational Marketing for Salesforce

We help companies to digitize their business. Strong business background and skilled development team is a guarantee of your success. We provide Salesforce implementations, integrations with external systems and our own apps.

Electronic Signature

As businesses ride the pandemic’s effects, signing documents has become more convenient and safer for everyone through Salesforce eSignature Apps.

See all Electronic Signature Apps

Accounting Apps

If you are in the accounting or finance industry, the pandemic will continue to showcase your resilience and adaptability to trends. You will be leading your entire business to the digital transformation of Accounting processes with the help of Salesforce Accounting Apps.

See all Accounting Apps Apps

Customer Onboarding

Customer experience is king. Today’s brands need to make sure they engage with their customers every step of their journey, especially welcoming them. The days where transactional relationships with customers are long gone because they will expect more value from your brand. One crucial factor is onboarding customers to your brand in a more engaging way so using Salesforce Customer Onboarding Apps can be game changers to your business.

See all Customer Onboarding Apps

Document Generation

Document generation is the process of automating Documents in salesforce from different sources to generate a PDF or HTML document based on different templates.

See all Document Generation Apps

Event Management

Everyone who professionally organizes events will agree that proper planning and seamless execution go hand-in-hand. Now that events have become more accessible to anyone, businesses can become more effective in organizing multiple events with the help of Salesforce Event Management Apps

See all Event Management Apps

Inventory Management

Take your customer service to the next level with Salesforce Inventory Management Apps. Having these apps can increase your inventory’s precision, accuracy, and efficiency.

See all Inventory Management Apps

Project Management

When you’re working on a large project, to-do lists can fall short. There’s simply too much going on and too many people involved. Instead, you need to use dedicated project management software.

See all Project Management Apps

Text Messaging (SMS)

Easily add text messaging to Salesforce with the global leader in cloud communications. Use Salesforce data and components you know to customize SMS messaging and report on results.

See all Text Messaging (SMS) Apps

Web Form & Survey

Web forms and surveys let you capture significant data and feedback from your target audience. Through Salesforce Web Form & Survey Apps, you can create mobile-responsive forms and survey whether it's product feedback, interview questionnaire, and more within just minutes with intuitive drag-and-drop features and other easy-to-use functionalities.

See all Web Form & Survey Apps

Buyer’s Guide
Buyer's Guide to Salesforce Apps

Salesforce understands that every industry has a specific need. They have made designing your company’s experience more accessible and faster through ready-to-install solutions, such as third-party apps and tools.

In this article, we will be discussing what you need to know about Salesforce apps and tools that you can find in Salesforce AppExchange.

What are Salesforce Apps?

Like apps you use on your phones, you can also download apps for your Salesforce platform. Salesforce Apps extends the functionality of Salesforce depending on your specific business process or need. These are pre-integrated solutions that you can easily install and can work smoothly with your existing Salesforce platform.

According to Salesforce, more than 88% of Fortune 100 companies use at least one Salesforce App, and 71% of Salesforce customers actively use apps from the AppExchange. Some apps are available for free, and some can charge you per user and month. Pricing depends on the type of app, app features, and app provider.

What is Salesforce AppExchange?

The Salesforce AppExchange is the leading enterprise cloud marketplace that houses everything you need for Salesforce, including apps, Lightning components, Flow solutions, and more. With 117,000 customer reviews and over 9 million app installs, the Salesforce AppExchange helps you find the best external applications and tools to improve your Salesforce experience.

How many Salesforce apps are there?

More than 4,600 prebuilt and customizable apps, components, flow, bolt, and lighting data solutions are available at Salesforce AppExchange.

The History of Salesforce AppExchange

Here’s a fun fact for you! Did you know that the concept of the AppExchange was inspired by a conversation between the Salesforce CEO Marc Benioff and Steve Jobs? It was Steve who advised Marc to build a cloud software ecosystem. Years passed, Marc developed the Salesforce store, and it was the first apps store where you can sell and download apps. Marc Benioff owned the trademark “App Store” but gave it a gift to Apple when the latter launched the App Store. In turn, the Salesforce App Store was renamed to AppExchange.

Where can I find free Salesforce Apps in AppExchange?

Salesforce AppExchange offers hundreds of free apps. You can explore them by clicking on the Free Apps collection page, which you will find under the Solutions by Type tab. You can also filter your search results to give you free Salesforce app listings.

How to find the best Salesforce Apps for my industry in AppExchange?

The Salesforce AppExchange offers different ways for you to find the most suitable one for your department or industry. You can start by checking out the curated collection pages that you can find on the navigation bar.

You can also click on the Recommended for You, which will give you an intelligent list of recommendations based on your profile data, install history, location, and a lot more.

How do I install a Salesforce app?

We’ve listed down the steps on what you should do before installing a Salesforce app from Salesforce AppExchange:

  1. Check the compatibility of the app to the Salesforce edition that you are currently using.
  2. Check how you can access external customer support services from the AppExchange app provider.
  3. If a Test Drive Button is available, we recommend that you try that first before installing so you can review its core functionality.
  4. Test the app further by installing the Developer Edition or sandbox. So you can create, edit, and delete records without the constraints of a read-only user.
  5. Once you are satisfied with the app’s performance and functionalities, install the app into your production organization.