Fastcall CTI

Highlights

• Native calling and SMS in Salesforce—on desktop and mobile Fastcall quick actions let users call and text from any Salesforce record in Salesforce Mobile, with interactions automatically logged to the CRM.
• Turn mobile phones into Salesforce-connected business devices Support outbound, inbound, and simultaneous ringing on users’ mobile phones, while automatically recording supported call activity in Salesforce.
• Automatic call and SMS logging for reliable reporting Fastcall logs supported calls and text messages to Salesforce automatically, giving teams cleaner activity history and more dependable reporting without manual data entry.
• Native Salesforce reporting for calls and SMS Analyze real-time and historical call and SMS activity across desktop and mobile with Fastcall reports and dashboards built in Salesforce.
• Save hours of selling time with automatic activity logging Fastcall automatically logs supported mobile and desktop calls in Salesforce, capturing duration, outcomes, notes, and more without extra clicks.
• Global calling and SMS, built for Salesforce teams Fastcall gives mobile sales and service teams click-to-dial, voicemail drop, IVR, ACD/queues, Salesforce-driven automation, and more—powered by Twilio’s global communications infrastructure.
• With more than 100 five-star reviews, Fastcall is one of the highest-rated Salesforce-native phone and SMS solutions. Conversation Insights bring recorded sales calls into Salesforce for AI-powered analysis, coaching, and visibility.
• Get started quickly with an AppExchange installation—no hardware or capital expense required. Fastcall licenses start at $30 per user per month, plus usage-based charges for phone calls and SMS.
• For teams that take Salesforce seriously, Fastcall is more than an integration—it is a 100% native Salesforce app for voice and SMS. Run calling, texting, activity capture, automation, and reporting in the Salesforce experience your team already knows.