Providing Salesforce.com consultancy and development.
Brooke Digital tackles a key problem facing organisations: how to successfully design and rapidly implement the enduring customer-led service transformations demanded by the fast-changing digital landscape.
Certified Professionals: 16
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Since 2006, Zensar has been a valued Global partner for Salesforce. We have a Strong Salesforce Practice with best industry focus with a host of in-house implementation techniques and methodologies that are highly customizable to suit client's CRM needs.
Bricoleur Technologies works with you to ensure you maximise the benefits of your investment in Salesforce, from advisory to implementation, bespoke development such as Lightning Components and Apex Classes, administrative support and managed services.
Comnexa is a Salesforce partner consultancy. We use Salesforce technology to support businesses making data backed marketing and business development strategies.Whilst working across many sectors, our speciality is offshore financial services.
“We believe in a more socially equitable world that fosters safety and growth for every person, we use digital technology to do this.”
More than just tech experts, our clients value our business acumen and change management expertise to help them future-proof their business with Salesforce. We consult across many sectors, but we are especially sought out in construction and property.
Certified Professionals: 17
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We specialise in digital solutions for clients across Private, Government and Non–Profit sectors that drive process improvement, automation, improved data integrity, and operational capability and provide better customer experience.
Mav3rik is a cloud solutions and application development provider utilizing Salesforce business applications and platform. Our services range from architecture and advisory to design and delivery to training and support. Melbourne, Sydney and Perth.
Atos Customer Experience ACE is our end-to-end offering to deliver customer centric solutions in sales, service, marketing and beyond to help organisations drive improved customer experiences and optimise processes using Salesforce and Force.com Platform
Based on your budget, timeline, and specifications, we can connect you directly with Salesforce Consulting firm that match your project needs.
CRM is a business solution software that helps you manage all your interactions - from running your company to building better customer relationships. A CRM system connects companies to customers, automates processes, and improves overall performance and profitability.
The more we advanced into the digital age, the more businesses need to keep up with their goals, demands, and targets. As a result, companies will need the power of automation.
With CRM software, you’ll have a better overview of your leads, customers, overall business operations, and a lot more:
Statista forecasted that the global customer relationship management (CRM) software market will grow to 43.5 billion U.S. dollars in size in 2024, which means it is now transitioning from “just an addition” to a “must-have” in every business.
Think about all the time and effort that you can save if you have this kind of software. By eliminating the constant need to update records, reports, and targets, you can focus more on planning your growth and development.
Salesforce is the #1 Customer Relationship Management (CRM) platform in the world. It brings customers and companies together and helps you run an entire business with just a single platform. Through the Salesforce Customer 360 platform, they help unite every department of your business so you can better focus on your customers.
It improves productivity by helping the entire company work smarter and more efficiently. It automates processes and eliminates the manual efforts that consume time, making it easier and faster for you to achieve your business goals. Since it runs through Cloud technology, your team can access and do a lot of things anywhere in the world, including via mobile app:
Salesforce provides a wide range of business solutions for all kinds of industries and needs, all integrated on a single platform. So, whether you are a start-up, small to medium company, or a large corporation, you can customize the platform to fit your operational needs. Through the Salesforce 360 Platform, you can even integrate all your Salesforce internal operations into one CRM platform to result in a top-notch collaboration and efficiency across multiple solutions. Choose which solution is right for you:
See the complete Salesforce Cloud-based Solutions here.
Salesforce is used by more than 150,000 companies worldwide, from small businesses to FORTUNE 500 companies. Even the world’s most influential companies, such as Google, Facebook, Toyota, Canon, Amazon, Adidas, and many more, rely on its cloud-based solutions.
According to Salesforce, businesses who use their platform report 37% more sales revenue, 45% higher customer satisfaction, and 43% better marketing return of investment (ROI). Read on some of the customer success stories here.Salesforce is the global CRM leader and here’s why:
Salesforce offers its cloud solutions at different rates. Depending on what you will choose, most products are offered through an annual contract, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multi-year payment options.
To give you an idea, it can range from $25 to $3,750. It might also be a good opportunity to try out their free 30-days trial subscription before you purchase the license.
Transitioning daily operations into a new technology software is a big move. It can be challenging to adapt at first, but there are many things you can do to prepare your business and your employees:1. Hire a Salesforce Implementation Partner
If you do not have the internal expertise, we highly suggest that you work with a Salesforce Consulting Company. It would help if you had professional support to make sure things don't go the wrong way. You can search for the best Salesforce Consulting Companies in the world and find the right one easily at CRM Consulting.
Once you hire professional consulting companies, you will need to select someone who will manage the project internally. That person will be in charge of supervising the step-by-step process of the implementation and will also be responsible for training your internal team.
The purpose and usage of Salesforce vary per department, so it is also a good idea to tap in all the important members of your organization to make sure all solutions are maximized.3. Discuss the Implementation Timeline
The amount of time to implement Salesforce depends on the needs of a business. On average, it can take up to two weeks and some up to 60 days. You can definitely sit down and talk to your Salesforce Consultant about your milestones and target dates.4. Encourage User Adoption
Once you’re up and running, it’s critical to get your users on board. To do so, it’s crutial that you support your users, measure adoption, and encourage adoption.5. Launch by phases
We recommend that you implement the platform in phases. Give your employees time to adapt and adjust to the new platform that you are introducing.6. Review and Improve your Implementation Structure
Always do improvements and upgrades to maximize your company’s Salesforce experience. Check which ones of your current processes can be updated to increase user satisfaction.
Read the complete 10-Steps Plan to a Successful Salesforce Implementation to learn more.