SearchUnify

SearchUnify's Enterprise Agentic AI Platform transforms enterprise support, seamlessly integrated with Salesforce and purpose-built for the Agentforce era.

Supercharge Agentforce with Contextual Intelligence: Agentic RAG and knowledge grounding enable AI agents to deliver accurate, trusted answers at scale.

Deploy Autonomous AI Agents Across Support: AI agents handle classification, escalation, case auditing, coaching, and knowledge creation — natively within Salesforce.

Boost Agent Efficiency with AI-First Workflows: Agent Helper surfaces the right knowledge at the right moment for support reps.

Power Self-Service with the Agentic Self-Service Hub: Drive deflection across Experience Cloud with intelligent search and autonomous self-service.

Accelerate Knowledge with Knowbler: Captures, structures, and shares institutional knowledge directly within agent workflows.

Connect Everything with MCP & Native Integrations: Secure, real-time data exchange across AI agents and enterprise systems with Salesforce-specific parsers.

Unlock Actionable Insights in Real Time: Visibility into case deflection, sentiment trends, content gaps, and user journeys with out-of-the-box analytics.