Rating
5.0
Reviews
33
Pricing
Paid
From $79 per company per month
Listed since
2018

About Proton Text

Boost Productivity with 1-to-1 Messages, Automated Texts, & Bulk SMS Blasts

𝗕𝗒𝗒𝗦𝗧 π—–π—¨π—¦π—§π—’π— π—˜π—₯ π—¦π—”π—§π—œπ—¦π—™π—”π—–π—§π—œπ—’π—‘ & π—§π—˜π—”π—  𝗣π—₯π—’π——π—¨π—–π—§π—œπ—©π—œπ—§π—¬ π—ͺπ—œπ—§π—› 𝗦𝗠𝗦 π—§π—˜π—«π—§π—œπ—‘π—š Customers & leads want to text from their phones and you need to integrate those conversations into your Salesforce workflow. Your team saves time and money, while driving up lead conversation through interaction frequency and velocity.

Proton Text looks and feels like a messaging app on your phone, with timestamped talk bubbles πŸ’¬, error reporting, emojis πŸ˜ƒ, photos and fileπŸ“Ž attachments. Maximize productivity with scheduled texts, QuickResponse templates that personalize frequently-used messages, and Out-of-Office autoreply & forwarding.

Automate your texts for Appointment Reminders, Text-to-Case, Text-to-Lead & Lead Nurturing flows, and more.

𝗬𝗒𝗨 π—žπ—‘π—’π—ͺ 𝗬𝗒𝗨 π—ͺ𝗔𝗑𝗧 𝗔 𝗣π—₯𝗒𝗧𝗒𝗑 π—•π—Ÿπ—”π—¦π—§π—˜π—₯! Proton Blaster schedules SMS Blasts to Campaign Members or any List View or CSV file. Automatic response handling, opt-in/opt-out management, and real-time error reporting. Enables marketing and privacy best practices.

14-Day Free Trial. Email pat@proton7group.com for a live demo! Setup videos and free automation at www.protontext.com.

Highlights

  • π—˜π—”π—¦π—¬ 𝟭-𝗧𝗒-𝟭 π—§π—˜π—«π—§π—œπ—‘π—š β–Έ Text Contacts, Leads, and Users from a Home or record page, Utility Bar or Mobile app. β–Έ Link to records β–Έ Scheduled texts β–Έ Send images & files β–Έ Out-of-Office autoreply/forwarding
  • β˜…β˜…β˜…β˜…β˜… π—¦π—˜π—₯π—©π—œπ—–π—˜ 𝗔𝗑𝗗 π—§π—˜π—–π—› 𝗦𝗨𝗣𝗣𝗒π—₯𝗧 β–Έ Read our reviews β€” all five stars! There's a reason for that β–Έ You get personalized support for set up and ongoing needs β–Έ You are important to us β–Έ Special attention for nonprofit customers
  • π—•π—¨π—Ÿπ—ž 𝗦𝗠𝗦 & 𝗠𝗠𝗦 π—•π—Ÿπ—”π—¦π—§π—¦ β–Έ Blast to thousands of Campaign Members, with full integration to Campaign reporting and opt-out. β–Έ Blast to any object List View or CSV list import. β–Έ Powerful response handling and real-time error reporting.
  • π—•π—˜π—¦π—§ 𝗣π—₯π—œπ—–π—œπ—‘π—š 𝗙𝗒π—₯ 𝗑𝗒𝗑𝗣π—₯π—’π—™π—œπ—§π—¦ β–Έ Proton Text is available to nonprofit organizations, priced on a sliding scale to be affordable to everyone. β–Έ Nonprofits can join the Twilio Impact program for additional savings on all usage fees.
  • 𝗒𝗣𝗧-π—œπ—‘ / 𝗒𝗣𝗧-𝗒𝗨𝗧 π— π—”π—‘π—”π—šπ—˜π— π—˜π—‘π—§ β–Έ Easily comply with privacy best practices for opt-in and opt-out preferences. β–Έ Proton Text automatically handles setting opt-in/out, based on recipient responses to 1-to-1 texts, blasts, notifications.
  • π—§π—˜π—«π—§ π—§π—˜π— π—£π—Ÿπ—”π—§π—˜π—¦ π—ͺπ—œπ—§π—› π— π—˜π—₯π—šπ—˜ 𝗩𝗔π—₯π—œπ—”π—•π—Ÿπ—˜π—¦ β–Έ Use {!MergeVariables} to personalize 1-to-1 texts and blast messages to thousands. β–Έ Proton Text comes with merge variables for standard fields, and you can create your own.
  • π—”π—šπ—˜π—‘π—§π—™π—’π—₯π—–π—˜ π—₯π—˜π—”π——π—¬! β–Έ Sms2Agent provides direct agent interactions via your mobile phone texting app. β–Έ View Agent Conversations. β–Έ Apex Action generates a transcript of all Proton Text conversations related to recipient or any recordId.
  • π—₯π—˜π—”π—Ÿπ—§π—œπ— π—˜ π—šπ—’π—’π—šπ—Ÿπ—˜ 𝗧π—₯π—”π—‘π—¦π—Ÿπ—”π—§π—˜ β–Έ Proton GTX (additional subscription) provides realtime translation powered by Google Translate. β–Έ Enhance your customer satisfaction by connecting in any of 100+ languages!
  • π—‘π—”π—§π—œπ—©π—˜ π—œπ—‘π——π—¨π—¦π—§π—₯𝗬 π—–π—Ÿπ—’π—¨π—— π—œπ—‘π—§π—˜π—šπ—₯π—”π—§π—œπ—’π—‘ β–Έ Nonprofit Cloud integration, linking conversations to Fundraising, Gifts, Donor Management and Program Management records. β–Έ Field Service Cloud integration β–Έ Education Cloud integration

Screenshots

An affordable SMS/MMS solution with seamless Salesforce integration.

Image 1 of 13

An affordable SMS/MMS solution with seamless Salesforce integration.

Pricing

Paid, from $79 per company per month.

Proton Text plans
PlanPriceBilled
Proton Text Enterprise 14-day trial$349 per companyMonthly
Sms2Agent$99 per companyMonthly
Proton Text NP79 14-day trial$79 per companyMonthly
Proton Text NP159 14-day trial$159 per companyMonthly
Proton Text NP199 14-day trial$199 per companyMonthly

Monthly license fee per org $349/month, plus you pay Twilio direct for phone lines and text usage. Non-profits are sliding scale $79-199/month (pick a price you can afford). Contact support@proton7group.com for more details. 14-day trial for all plans.

The publisher offers discounts.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Platform Cloud
Requires
  • Sales Cloud
  • Service Cloud
  • Platform Cloud
  • Nonprofit Cloud
Salesforce editions
  • Professional
  • Enterprise
  • Unlimited
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Supported
Salesforce security review
Passed on August 28, 2018
Industries
  • Communications
  • Education
  • Nonprofit
Languages
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Danish
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Chinese (China)
  • Spanish
  • Swedish
  • Thai
  • Chinese (Taiwan)

More Agent Productivity apps

The most reviewed Agent Productivity apps on the AppExchange, to compare before you choose.

All app categories