PubHub
By Tweddle GroupAgent Productivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $50 per user per month
- Listed since
- 2020
About PubHub
Less Searching, Better Answers
OVERVIEW
PubHub is a knowledge base platform that really understands customer service. We know it's critical that customer service agents be able to find information quickly and accurately. And we know most customers wish they could do the same themselves, without having to seek help. That's why PubHub helps you create an amazing knowledge base for both internal and external audiences.
PUBHUB FOR SALESFORCE
PubHub's Chrome extension integrates automatically with Salesforce, giving your customer service agents one-click access to your entire knowledge base. We use natural language processing to analyze your Salesforce tickets, and automatically suggest relevant information from your knowledge base.
Highlights
- Powerful Google like search experience with intuitive filters
- Real-time knowledge suggestions based on ticket analysis
- Amazing tools to help share information with customers
Screenshots
Pricing
Paid, from $50 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $50 per user | Monthly |
Our pricing scales with the size of your team and features. Most of the functionality is priced based on agent per month pricing. We also offer enterprise features and services which require custom pricing.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on November 3, 2020
- Languages
- English
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