Global Call Forwarding Softphone
Salesforce CTI for Sales & Support
By United World Telecom, LCAgent Productivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $10 per user per month
- Listed since
- 2025
About Global Call Forwarding Softphone
Seamlessly integrate calls into your CRM for efficient sales and support.
Trusted by 2,000+ customers worldwide, Global Call Forwarding (GCF) provides reliable international calling and advanced call management for global businesses.
The Global Call Forwarding Softphone brings all your communication tools directly into Salesforce. Make and receive calls, access voicemails, and automatically log every call detail to leads and contacts.
Engineered for efficiency, this solution allows sales and support teams to handle phone communications and boost agent productivity within Salesforce seamlessly.
- Large inventory of local, international, and toll-free numbers from 160+ countries
- 20+ business calling features including click-to-dial, IVR, advanced routing, AI insights, and more
- Long-term relationships with Tier-1 carriers across the globe
- Out-of-the-box, no-code setup; start communicating with customers quickly
- 24/7 tech support and dedicated account management
Enjoy an intuitive call management interface, real-time collaboration, and actionable insights that drive smarter business decisions.
Book a demo or start your free trial here: https://www.globalcallforwarding.com/integrations/salesforce/
Highlights
- Effortless Communication Centralize inbound and outbound calls and voicemails inside Salesforce.
- Seamless Salesforce CTI Make and receive calls, receive voicemails, and capture call details—all directly in Salesforce with minimal setup.
- CRM-Driven Insights Gain a 360° view of customer interactions with logs, voicemails, recordings, and more
- Integrated Business Calling Streamline your sales and support with local and international calling functionality.
- Intelligent Lead Capture Create new leads instantly from any call interaction with the GCF-Salesforce phone integration.
- Smart Automation Instantly update contact records and call logs, eliminating manual entry.
- Enhanced Productivity & Collaboration Empower your agents with an intuitive, unified communication experience.
Screenshots and videos
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Pricing
Paid, from $10 per user per month.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Global Call Forwarding Softphone | $10 per user | Monthly | 30 days |
Compatibility
- Works with
- Experience Cloud
- Financial Services Cloud
- Health Cloud
- Requires
- Sales Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 12, 2023
- Industries
- Horizontal Product
- Financial Services
- High Tech
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
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