Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation logo

Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation

By goDeskless IncAgent Productivity

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $59 per user per month
Listed since
2022

About Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation

Uber simple, on-demand service delivery with Salesforce

Customer Engagement:

  • Modernize your enterprise with mobile-first customer engagement. Connect customers with field agents like any modern delivery app. Platform AI will handle the scheduling and field workforce management.
  • Add immediate video-collaboration SMS, WhatsApp, or chat to any business process.
  • Automate scheduling via SmartAnswers (AI) and offer solutions with one click.
  • Deliver transparent field service experience and ETA to the customers.

CRM & Field Engagement:

  • Workforce optimization and field service delivery management platform.
  • Automate field agent work and schedules. Track your field agents.
  • Register leads from the field agent app and transform cost centers into revenue generation.
  • Remove friction from engagement & dispatching.
  • Field agent video-assist session before traveling. Reduce truck-rolls and associated costs.
  • Automate and capture all critical SLAs automatically in Salesforce. Reduce disputes and conflicts with captured logs and service history details along with signature on the glass.

Highlights

  • *White label a full solution, modern service and delivery experience. *Unleash ties to the contact center with mobile-first engagement. *Start trial immediately. Ready-to-use – zero customization. *Reduce customer friction, churn, and OPEX.
  • *Automate service delivery and workforce scheduling. *AI-powered intuitive answers and dynamic smart scheduling. *Seamless video assist from anywhere! *Close deals with a video call.
  • *World’s largest commercial vehicle manufacturer: engagement in sales processes. *World’s largest B2B telecom infrastructure provider: field assets monitoring. *World’s largest construction firm: video assist for compliance and inspection processes.

Screenshots

All-in-One Customer Engagement and Field Service Delivery for Service Cloud Essentials

Image 1 of 15

All-in-One Customer Engagement and Field Service Delivery for Service Cloud Essentials

Pricing

Paid, from $59 per user per month.

Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation plans
PlanPriceBilled
Pro Edition$59 per userMonthly

The publisher offers discounts.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
Requires
  • Sales Cloud
  • Service Cloud
Salesforce editions
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on January 18, 2022
Industries
  • Consumer Goods
  • Engineering, Construction, & Real Estate
  • Manufacturing
Languages
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

More Agent Productivity apps

The most reviewed Agent Productivity apps on the AppExchange, to compare before you choose.

All app categories