Hyro AI Agents for Healthcare

Health systems like
yours were relying on manual support, bad chatbots and IVRs. By switching to Hyro's conversational AI assistants, they’ve been able to automate common interactions, alleviate stress from support teams, and meet rising digital demand from their patients. Fully integrated with Salesforce, Hyro's voice and chat AI assistants are able to engage patients and members on voice calls, web chat and mobile replacing IVRs and reducing waiting times dramatically. The engagement is in natural language and deployment is super quick with incredible time to value (no AI tagging and training required). Hyro's AI assistants are able to identify the patient in a Hipaa compliant manner, deflect calls with SMS messages, provide information and answer FAQs with natural language, schedule and manage appointments and when needed transfer the chat or call to a live agent. Fully compatible with Health Cloud, Service Cloud and Service Cloud voice object models.