CTI for Salesforce by Moontalk
By MoontalkAgent Productivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From €19.95 per user per month
- Listed since
- 2024
About CTI for Salesforce by Moontalk
Moontalk provides an easy-to-use Salesforce mobile phone integration CTI
With MOONTALK CTI INTEGRATION, your mobile calls become powerful business tools. As soon as a call is made or received, the customer's information pops up automatically, so you can take notes and keep track right within Salesforce. It logs call details like duration and waiting times and allows for full reports inside Salesforce, offering a complete view of customer interactions. Plus, it's mobile-friendly, so your sales team can stay connected on the go. This integration is not just about communication; it's about turning every call into an opportunity to understand and serve your customers better, making your CRM a dynamic, valuable hub of customer insights.
Highlights
- Easy to use Salesforce CTI – Instant and flexible Salesforce phone integration which adapts to your workflows and adds call center features to your Salesforce experience.
- Turn mobile calls into valuable data – Track your company's mobile calls and connect it to Salesforce, automatically.
- Automatically open up client cards – With Moontalk Salesforce integration Inbound calls automatically open up correct client cards and the call details are added to them.
- Automatic call log – You can track all of the company’s mobile calls and automatically log them into clients Salesforce card.
- Click-to-call – Streamline your work with click-to-call and call to clients from Salesforce simply by pressing the clients phone number.
- Add valuable data to the 360-view – You can see companies basic information, contact personnel, orders and subscriptions, billing information, customer service history etc.
Screenshots
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Pricing
Paid, from €19.95 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Starter plan | €19.95 per user | Monthly |
Compatibility
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on March 7, 2024
- Languages
- English
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