Odigo CTI for Salesforce
Contact Center | IVR, ACD, Call campaigns, SMS, ...
By OdigoTelephony
- Rating
- 5.0
- Reviews
- 1
- Pricing
- Free to install
- Listed since
- 2019
About Odigo CTI for Salesforce
Embed Odigo call management and outbound campaign for agents in Salesforce
About Odigo:
Odigo helps big organizations connect with individuals through world-class, cloud-based contact center solutions. Our cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for your customers and a satisfying, engaging experience for your service agents. Odigo serves more than 400,000 agents and business users globally. With a 25-year history of industry firsts, Odigo has more than 200 clients around the world.
Highlights
- The solution completes the SFDC Service Cloud by matching clients with the right agent at the right time with the right skills & helping to maintain a high level of Contact Center QoS by providing a consistent customer experience across all touch points
- With Odigo you will benefit of a fully cloud multichannel contact center solution, highly scalable and reliable
- A native connector to sublimate and optimize the agent and customer experience with multiple routing and distribution rules. Best way to match your clients with the right agent at the right time with the right skills
Screenshots
Image 1 of 10
Pricing
Free to install.
| Plan | Price | Billed |
|---|---|---|
| Odigo CTI for Salesforce | €12 per user | Monthly |
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on December 12, 2016
- Industries
- Horizontal Product
- Languages
- English
- French
- Portuguese
- Spanish
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