Messaging Made Easy
Salesforce SMS, WhatsApp & Viber
By Groundwork Apps LtdCustomer Service
- Rating
- 5.0
- Reviews
- 3
- Pricing
- Paid
- From £200 per company per month
- Listed since
- 2023
About Messaging Made Easy
Automate two-way messaging from Salesforce with a simple flat per org fee
Unlock the true potential of your customer communication with Messente for Salesforce. Our integration bridges the powerful capabilities of Messente's global messaging platform with Salesforce's robust CRM functionalities, paving the way for seamless, personalized, and effective communications.
Send SMS, Viber, and WhatsApp messages quickly and easily, through our native components, Salesforce Flow, or Apex, to integrate seamlessly with your business processes.
Our powerful messaging app makes it easy to send SMS, Viber, and WhatsApp messages individually or in bulk to your Contacts, Leads, Person Accounts, and any custom object.
Highlights
- RELIABLE VIBER, WHATSAPP, AND SMS MESSAGING AT SCALE With a network of 800+ operators in over 190 countries and an industry leading 98% delivery rate, you can sleep easy knowing your message will get there—no matter the volume.
- ADVANCED FRAUD DETECTION & PREVENTION Advanced AIT (artificially inflated traffic) detection monitors your traffic to detect fraudulent behaviour and notifies you immediately so you can take action.
- INSTANTLY SEND MESSAGES FROM ANY RECORD Simply add pre-built Lightning components to a standard or custom object layout to enable users to send SMS, Viber, and WhatsApp messages from any record.
- AUTOMATE MESSAGING USING FLOW Integrate bulk and single text messages into your existing workflows using our Flow Invocable Actions
- SUPPORTS SPECIAL CHARACTERS Communicate seamlessly in any language. Messente automatically converts non-GSM characters into GSM-friendly characters where possible to save on messaging costs. Some languages encoded with USC-2.
- REDUCE MISSED APPOINTMENTS WITH AUTOMATED REMINDERS Reduce missed appointments and no shows with automated reminders
- SEND SMART PERSONALIZED DRIP CAMPAIGNS Use your CRM data to send smart, personalized messages and drip campaigns
- SCALE INFINITELY WITH A SIMPLE MONTHLY FEE PER ORG Our simple single per org fee means you can have as many users and send as many messages as you want, and only the message cost increases.
Screenshots and videos

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Pricing
Paid, from £200 per company per month.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Org Wide - USD | $250 per company | Monthly | 30 days |
| Org Wide - GBP | £200 per company | Monthly | 30 days |
| Org Wide - EUR | €240 per company | Monthly | 30 days |
See https://messente.com/pricing for message pricing
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Platform Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on August 17, 2023
- Industries
- Horizontal Product
- Financial Services
- Healthcare & Life Sciences
- Languages
- English
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