Transform Sales and Customer Service with Voice for Salesforce by Enreach logo

Transform Sales and Customer Service with Voice for Salesforce by Enreach

By EnreachTelephony

Rating
4.4
Reviews
8
Pricing
Paid
From €19.5 per user per month
Listed since
2018

About Transform Sales and Customer Service with Voice for Salesforce by Enreach

AI-powered telephony integrated seamlessly into Salesforce

Voice for Salesforce by Enreach transforms the way sales and support teams manage telephony. By embedding AI-powered call handling and real-time transcription directly into Salesforce, this solution simplifies workflows, enhances customer interactions, and boosts team productivity. With AI-enhanced call data, users get actionable insights into every interaction, helping them focus on meaningful conversations instead of manual tasks. Incoming calls trigger caller pop-ups that display relevant Salesforce records, while outbound calls are streamlined with click-to-dial. Real-time transcription ensures every detail is captured during the conversation and logged automatically as an activity in Salesforce. Managers gain visibility with integrated reporting tools to monitor performance and identify opportunities for improvement. For businesses needing advanced omni-channel support, AI-powered recommendations, and deep Service Cloud integration, Enreach also offers Enreach for Service Cloud Voice—an ideal solution for customer service teams.

Highlights

  • UNIFIED VOICE AND DATA Bring all customer interactions into one place. Integrate telephony with Salesforce to streamline sales and support workflows, eliminating the need for disconnected tools.
  • AI-POWERED CALL HANDLING Empower your team with real-time transcription and AI-enhanced call data. Automatically log calls, uncover actionable insights, and deliver personalized experiences that drive efficiency and results.
  • ADVANCED VOICE TOOLS Streamline calling workflows with features like click-to-dial, automated call logging, and real-time caller pop-ups. Use Salesforce’s reporting tools to analyze call performance and optimize your sales and support operations.

Screenshots

Key capabilities

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Key capabilities

Pricing

Paid, from €19.5 per user per month.

Transform Sales and Customer Service with Voice for Salesforce by Enreach plans
PlanPriceBilled
Default Plan€19.5 per userMonthly

Contact us for pricing

The publisher offers discounts.

Compatibility

Requires
  • Sales Cloud
  • Service Cloud
Salesforce editions
  • Enterprise
  • Unlimited
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on March 12, 2018
Industries
  • Horizontal Product
  • Financial Services
  • Manufacturing
Languages
  • English
  • Finnish
  • Swedish

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