CallCorp Omnichannel / Cloud Contact Center logo

CallCorp Omnichannel / Cloud Contact Center

By CallCorpTelephony

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $100 per company, one time
Listed since
2021

About CallCorp Omnichannel / Cloud Contact Center

Robust cloud Contact Center solution available globally

Empowering organizations to deliver a contact center technology platform to their customers that is accessible, adaptable and scalable without endangering innovation. A true omnichannel solution that allows customers to engage whenever, wherever and however they want.

GOODBYE MULTI-CHANNEL, HELLO OMNICHANNEL. With channels connected, conversations are seamless and agents are more productive. A fully blended, omnichannel solution combines voice and digital channels into a single stream.

TREAT CUSTOMERS LIKE A PERSON, NOT A NUMBER. Customers expect an immediate, responsive, and consistent experience. Omnichannel technology offers an easy, powerful solution to make it simple for customers to engage with you.

ENDLESS POTENTIAL IN THE CLOUD. A true cloud solution designed for scalability. Quickly create a contact center in minutes, not days. CallCorp leverages the best technology available to provide flexible solutions - from turn-key to custom designs.

Highlights

  • CONNECT WITH CUSTOMERS. Connect with customers across any channel - voice or digital. Change the conversation from "How can I help you today?" to "Hi Becky, it looks like you placed an order on Friday. Are you calling about Order 6227?"
  • FULLY INTEGRATED. Automatically create and tie contact information to cases, accounts, contacts, and tasks. With CallCorp's robust queues, route contacts to the right place the first time.
  • EASY TO USE. No custom development or wait time needed to use this pre-built integration. Download the Salesforce module within CallCorp and use the simple form to configure your settings - that's it!

Screenshots

Allows agents to change devices and languages

Image 1 of 5

Allows agents to change devices and languages

Pricing

Paid, from $100 per company, one time.

CallCorp Omnichannel / Cloud Contact Center plans
PlanPriceBilled
Default Plan$100 per companyOne time

You must have an active account and user license. Pricing applies to current customers.

The publisher offers discounts.

Compatibility

Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on April 22, 2021
Languages
  • Dutch
  • English
  • French
  • German
  • Danish
  • Italian
  • Japanese
  • Portuguese
  • Spanish
  • Swedish

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