Althea Mateo

40 articles on the CRM Consulting blog.

  • For customers · Jan 17, 2024 · 12 min read

    CRM 101: What is CRM?

    Your in-depth guide to Customer Relationship Management

    Althea Mateo

  • Product guide · Jan 15, 2024 · 11 min read

    26 Top Salesforce Partners for Commerce Cloud

    The Salesforce Commerce Cloud is the leading B2B and B2C commerce platform worldwide. It’s a cloud-based solution that enables retail brands to provide an intelligent and unified buying experience...

    Althea Mateo

  • Product guide · Jan 15, 2024 · 7 min read

    16 Top Salesforce Implementation Partners for Salesforce CPQ

    Salesforce CPQ stands for Configure, Price, Quote Software. It is a sales tool made by Salesforce which allows you to configure rules or scenarios and give you accurate pricing for your products.

    Althea Mateo

  • Product guide · Jan 15, 2024 · 9 min read

    16 Top Salesforce Implementation Partners for Service Cloud

    Salesforce Service Cloud lets you quickly adapt to change and deliver trusted service from anywhere. First, you can scale your support by providing your customers with self-service options. They ca...

    Althea Mateo

  • Product guide · Jan 15, 2024 · 11 min read

    24 Top Salesforce Partners for Health Cloud

    The Salesforce Health Cloud is a platform that combines the power and security of the cloud with social and mobile technologies to deliver an enhanced patient experience. At the Dreamforce 2021 con...

    Althea Mateo

  • Product guide · Jan 15, 2024 · 8 min read

    15 Top Salesforce Implementation Partners for Marketing Cloud

    Salesforce Marketing Cloud is the world’s leading digital platform used by thousands of companies worldwide. This Salesforce product puts your customer at the center of everything. It unifies diffe...

    Althea Mateo

  • Product guide · Jan 15, 2024 · 9 min read

    18 Top Salesforce Implementation Partners for Sales Cloud

    Salesforce, the world’s #1 CRM platform, is used by the fastest-growing sales team around the world. The Salesforce Sales Cloud Solution enables your company to sell smarter and faster from lead to...

    Althea Mateo

  • For customers · Dec 9, 2023 · 4 min read

    The Salesforce Ecosystem in Australia and New Zealand

    IDC’s new global report states that the Salesforce economy will generate USD 1.6 trillion ($2.19 trillion AUD/2.29 trillion NZD) in new business revenues from now up to 2026.

    Althea Mateo

  • For customers · Nov 9, 2023 · 4 min read

    The Salesforce Ecosystem in the United Kingdom (UK)

    In western Europe, cloud-related technologies would account for 39% of digital transformation IT spending by 2026. Eighteen years ago, British businesses had no idea what Salesforce was but fast fo...

    Althea Mateo

  • For customers · Jul 8, 2023 · 11 min read

    The Benefits of CRM Software for your Business

    Since last year, the pandemic has forced everything to be done remotely and virtually around the world. As a result, businesses have shifted to working smart with CRM tools because it boosts produc...

    Althea Mateo

  • For partners · Jun 7, 2023 · 15 min read

    SEO Guide 2022 for Salesforce Partners

    Salesforce, the global leader in CRM, shared with us a new IDC study that projects that the CRM company and its partner ecosystem will open a massive 9.3 million jobs and $1.6 trillion in business...

    Althea Mateo

  • For customers · May 24, 2023 · 8 min read

    A Business Owner’s Guide to Salesforce Implementation in 2022

    Salesforce is the #1 Customer Relationship Management (CRM) platform in the world. It brings customers and companies together and helps you run an entire business with just a single platform. Throu...

    Althea Mateo

  • For customers · May 17, 2023 · 7 min read

    Salesforce Implementation Costs

    You might know by now that Salesforce is a very powerful Customer Relationship Management (CRM) tool for any business. But how much does Salesforce cost to set up? The answer to that question can v...

    Althea Mateo

  • For partners · May 3, 2023 · 14 min read

    10 B2B Social Media Marketing Tips for Salesforce Partners

    As you can tell, social media is a powerful tool that doesn't often get the credit it deserves. With the right strategy and content, you can generate enough leads to grow your Salesforce consulting...

    Althea Mateo

  • For customers · Feb 14, 2023 · 5 min read

    10 Slack Benefits to Salesforce CRM Users

    Slack is a business communication platform developed by Slack Technologies and is currently owned by Salesforce. According to Slack CEO Stewart Butterfield, the 9 to 5 work hours and Monday to Frid...

    Althea Mateo

  • For customers · Dec 20, 2022 · 8 min read

    What is Salesforce Service Cloud?

    The after-sales care you give to your customers plays a significant role in your company's success. Buyers have shifted their decision-making in purchasing based on product and customer support rev...

    Althea Mateo

  • For customers · Dec 9, 2022 · 6 min read

    The Salesforce Ecosystem in the United Arab Emirates (UAE)

    A recent IDC report stated that there would be a growth of 27% in the United Arab Emirates (UAE) cloud computing solutions industry. Measuring change in revenues is expected to increase from $184 m...

    Althea Mateo

  • Dec 2, 2022 · 2 min read

    Salesforce announces Bret Taylor as new co-CEO

    The world’s #1 CRM, Salesforce, recently announced that they would appoint Bret Taylor as co-CEO together with Marc Benioff. Learn more about who he is and what his contributions are for Salesforce.

    Althea Mateo

  • For customers · Nov 10, 2022 · 6 min read

    What is Salesforce CPQ?

    The face of Sales is changing by the minute. Customers are now more informed and connected, and they are looking for trusted and responsive partners. When business is booming, your sales rep can fi...

    Althea Mateo

  • For customers · Oct 11, 2022 · 10 min read

    What is Salesforce Field Service (SFS)?

    Salesforce Field Service is an extension of Service Cloud that provides a comprehensive view of workforce management. Field Service involves providing services to customers beyond our office or sit...

    Althea Mateo

  • For customers · Sep 14, 2022 · 4 min read

    Salesforce Partner Spotlight in Australia: TechForce Services

    TechForce Services is an Australian Salesforce cloud technology consulting company headquartered in New South Wales. Founded in 2015, we focus on conceptualizing, designing, engineering, marketing,...

    Althea Mateo

  • For partners · Aug 18, 2022 · 6 min read

    The Benefits of Becoming A Salesforce Partner

    As organizations worldwide begin to recognize the importance of Salesforce, the demand for Salesforce consultants is also popularly increasing. According to Forbes, the consulting industry is now w...

    Althea Mateo

  • For customers · Aug 5, 2022 · 8 min read

    What is Salesforce Commerce Cloud?

    With all the lockdowns, travel bans, and onsite retail closures, the eCommerce industry is expected to boom to $1.1 trillion this year now that shoppers prefer less exposure to people. That's why t...

    Althea Mateo

  • For customers · Aug 2, 2022 · 12 min read

    What is Salesforce Sales Cloud?

    The advent of the pandemic has made it very challenging for businesses, especially those who rely on direct sales to generate revenue. Business as usual will be far from reality for some countries....

    Althea Mateo

  • For customers · Aug 1, 2022 · 16 min read

    What is Salesforce Lightning?

    Salesforce has taken CRM user experience to the next level with Salesforce Lightning, a more productive and modern way to work. It's a completely reimagined and improved ecosystem that you'll get t...

    Althea Mateo

  • For customers · Jun 8, 2022 · 5 min read

    Why Australian Businesses Must Implement Salesforce CRM

    As business becomes more efficient, automating business processes becomes commonplace. It is too difficult to imagine a company without an efficient system that tracks incoming leads, deals with th...

    Althea Mateo

  • For customers · May 23, 2022 · 10 min read

    Salesforce Live Asia 2022 Event Highlights

    The Salesforce Live Asia Event was held last May 12, 2022, which was terrific. It was full of entertainment, learning, and inspiration. There were many exciting talks during the event, and its prim...

    Althea Mateo

  • For customers · May 16, 2022 · 10 min read

    The Ultimate Guide to Salesforce Consulting Services

    The adoption of CRM software has boomed — it is quickly becoming an essential tool for any size business. Salesforce has been named by the International Data Corporation (IDC) as the most popular C...

    Althea Mateo

  • For partners · Mar 15, 2022 · 4 min read

    Eight ways to find Salesforce Clients in 2022

    As a Salesforce Partner providing consulting and implementation services, the lifeblood of your business is sourcing out fresh leads. Without new business contacts, your company will have a hard ti...

    Althea Mateo

  • For partners · Feb 20, 2022 · 11 min read

    Email Marketing Guide for Salesforce Partners 2022

    Email marketing is a highly effective digital marketing strategy that includes email newsletters, sales promotions, and notifications by the business.

    Althea Mateo

  • For customers · Feb 7, 2022 · 5 min read

    What is Salesforce Customer 360?

    The workforce has changed massively in just two years. Covid-19 has impacted the way everyone is working and has opened the Hybrid Work Era, enabling everyone to work from anywhere in the world and...

    Althea Mateo

  • For customers · Jan 20, 2022 · 8 min read

    What is Salesforce Health Cloud?

    With the rise and fall of Covid-19 cases worldwide and the entrance of new strains, the healthcare industry and businesses must quickly adapt to the unpredictable effects of the pandemic.

    Althea Mateo

  • For partners · Jan 20, 2022 · 2 min read

    Overview of Salesforce Customers in the United States (USA)

    According to Statista, the United States holds the record of the most companies using Salesforce CRM at approximately 62.1%. Infoclutch also reports that the number of Salesforce customers in the U...

    Althea Mateo

  • For partners · Jan 5, 2022 · 5 min read

    Salesforce Statistics Guide for 2022

    Salesforce consistently holds the #1 CRM title for eight years. Its market share of 19.8% defeats the number of its competitors combined. It improves productivity by helping the entire company work...

    Althea Mateo

  • For partners · Jan 4, 2022 · 5 min read

    Salesforce Spring '22 Release: Key Dates and Overview

    The start of a new year means new opportunities to make waves. Salesforce Partners, especially Salesforce Admins, means more unique features and improvements to look forward to from Salesforce. We...

    Althea Mateo