Unified SMS, WhatsApp, CTI Call Experience
AI Powered SMS App for Salesforce
By Girikon Inc.Chatter
- Rating
- 4.9
- Reviews
- 67
- Pricing
- Paid
- From $5 per user per month
- Listed since
- 2017
About Unified SMS, WhatsApp, CTI Call Experience
Salesforce Messaging App, Bulk SMS for Salesforce, WhatsApp & Texting App
✔Seamless SMS & Texting in Salesforce GirikSMS is a native Salesforce app that makes SMS and texting simple. Engage customers instantly with one-to-one text conversations or bulk SMS campaigns. Never miss a lead, accelerate response times, and boost engagement with AI messaging. ✔Why GirikSMS
- 100% Salesforce native SMS & texting solution
- Designed for real-time conversations and bulk messaging
- Multi-channel: SMS, texting, WhatsApp & web chat
- Enhanced with AI messaging for automation and personalization
- Transparent pricing with no hidden SMS fees
✔Key SMS & Texting Features
- Unlimited users & chatbots for SMS automation
- Send single and bulk SMS/MMS from any Salesforce object or report
- AI-powered chatbots for SMS & WhatsApp
- SMS scheduling and automated texting workflows
- Customizable SMS templates
- Complete SMS history at record and org level
- Localized SMS “From” numbers with smart suggestions
- Direct reply from email for texting conversations
- Lightning ready & fully supported
✔Business Benefits of SMS & Texting
- Improve response rates with instant SMS replies
- Scale outreach with automated texting campaigns
- Personalize communication with AI SMS messaging
Highlights
- One-to-One SMS & Bulk SMS Messaging ➜ Send and receive SMS, Texting, WhatsApp, and Web Chat inside Salesforce ➜ Engage customers directly from Leads, Contacts, and Cases ➜ Run bulk SMS and texting campaigns without leaving Salesforce
- Scheduled SMS Campaigns & Drip Campaigns ➜ Schedule SMS and texting campaigns directly in Salesforce ➜ Automate drip messaging to nurture leads and customers ➜ Improve engagement and response rates with timely messaging
- WhatsApp & Omnichannel Messaging in unified interface ➜ Send WhatsApp messages alongside SMS and Texting from Salesforce ➜ Unify conversations across WhatsApp, SMS, and Web Chat ➜ Deliver consistent customer experiences across channels
- Real-Time SMS Alerts & Notifications features ➜ Get instant SMS and texting alerts for customer actions ➜ Respond faster to sales, support, and service messages ➜ Never miss critical conversations inside Salesforce
- AI-Powered Messaging Automation to save time ➜ Use AI to handle first customer contact via SMS and WhatsApp ➜ Automatically create Leads, Cases, or Tasks from messages ➜ Seamlessly transfer conversations from bots to agents
- Smart SMS & WhatsApp Bot Builder ➜ Build SMS and WhatsApp bots using drag-and-drop tools ➜ Test and refine bots with an in-built simulator ➜ Automate FAQs, lead qualification, and routing
- Unified Messaging Inbox for all communications ➜ Access SMS, Texting, WhatsApp, and Web Chat in one inbox ➜ Track complete conversation history inside Salesforce ➜ Improve team collaboration with shared visibility
- AI Co-Pilot for Salesforce Messaging ➜ Boost agent productivity with AI-assisted messaging ➜ Train AI using company knowledge and FAQs ➜ Get faster, consistent responses across conversations
- Secure, Native & Compliant Messaging ➜ Audit-ready logs with full message traceability in Salesforce ➜ Supports 10DLC and A2P-compliant SMS and WhatsApp ➜ Built to support TCPA and GDPR compliance requirements
Screenshots and videos
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Pricing
Paid, from $5 per user per month.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Starter | $5 per user | Monthly | 7 days |
| Professional | $7 per user | Monthly | 7 days |
| Basic Enterprise | $10 per user | Monthly | 7 days |
| Enterprise | $25 per user | Monthly | 7 days |
- 7 day free trial, full access to SMS, WhatsApp & AI Messaging features - Pricing start from just $5 USD/User/Month - Special discounts available for nonprofits - Fair and transparent SMS pricing—no surprises Visit: https://www.giriksms.com/pricing/
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Platform Cloud
- Requires
- Sales Cloud
- Service Cloud
- Platform Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on June 8, 2023
- Industries
- Education
- Financial Services
- Healthcare & Life Sciences
- Languages
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
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