AI for Customer Service
Resolve More Issues with Guided Troubleshooting
By Neuron7.aiCustomer Service
- Rating
- 5.0
- Reviews
- 1
- Pricing
- Paid
- Listed since
- 2021
About AI for Customer Service
Get to 90%+ Accuracy Faster with Purpose-Built AI for Service
Neuron7 helps resolve issues faster, the first time, in mission-critical service environments.
By bringing together knowledge from vast data sources, experts, and interactions into a Smart Resolution Hub, Neuron7 provides turn-by-turn guidance to resolve issues, seamlessly integrated within Salesforce Field Service, Service Cloud, Data Cloud and Slack.
Empower your service teams with trusted AI to achieve 90%+ resolution accuracy faster with the leader in Service Resolution Intelligence.
Key metrics impacted:
- Resolution time
- First call resolutions / first time fix
- Truck rolls
- Parts wastage
- Onboarding / training time
- CSAT / NPS
Key Industries:
- Medical devices
- Industrial equipment
- High-tech devices
- Telecom equipment
- Utility equipment
- Large venues like big box retailers and airports
Highlights
- Smart Resolution Hub - A single system of intelligence brings together knowledge from thousands of people, data sources and interactions.
- Turn-by-Turn Guidance - Al- guided workflows directing your teams through the best next steps (like a navigation app).
- Faster, Accurate Resolutions - Resolve issues faster, the first time, with 90%+ accuracy and answers in seconds.
Screenshots
Image 1 of 5
Pricing
Paid.
Neuron7 provides custom pricing based on data, use cases, solutions, and value delivered. All customers receive AI-as-a-Service, with strategic consulting, implementation, end-to-end support, and ongoing resolution accuracy included.
Compatibility
- Works with
- Service Cloud
- CDP
- Manufacturing Cloud
- Requires
- Service Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on July 7, 2020
- Industries
- Healthcare & Life Sciences
- High Tech
- Manufacturing
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
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