Qualified.com — Agentic Marketing for Salesforce
By Qualified.com
Hire Piper, the #1 AI SDR Agent
- Rating
- 5.0
- Reviews
- 435
- Pricing
- Paid
Salesforce Chat & Web Conferencing apps
Chat and conferencing apps connect online conversations to Salesforce activity. Decide whether the workflow centers on support chat, sales meetings or internal collaboration, then test how participants and records are matched.
43 apps in the directory. Ordered by AppExchange review count.
Website chat and conversation routing
Meeting scheduling and conferencing
Conversation history on CRM records
Chat & Web Conferencing apps on the AppExchange
Compare the listings below, then open an app for its features, pricing plans, compatibility and publisher information.
Blackthorn Messaging | SMS Text Messages for Salesforce
By Blackthorn.io, Inc.
Engage your customers via mobile text messaging with SMS and MMS
- Rating
- 4.9
- Reviews
- 60
- Pricing
- Paid
from $4,800 per site per yearView app: Blackthorn Messaging | SMS Text Messages for SalesforceSocial CRM Made Easy with Charket
- Rating
- 5.0
- Reviews
- 51
- Pricing
- Paid
from $4,000 per 5 licenses per monthView app: Charket - For Better Understanding Your WeChat CustomersNative Salesforce SMS for mass texting and two-way customer conversations.
- Rating
- 5.0
- Reviews
- 31
- Pricing
- Paid
from $425 per company per monthView app: TrueDialog: Salesforce SMS Integration for Bulk & Two-Way TextingLeverage video, media, & other assets to enable sales, service, & partners
- Rating
- 5.0
- Reviews
- 25
- Pricing
- Paid
from $8 per user per monthView app: Appinium Video Enablement | Content Delivery & Engagement AnalyticsZoom for Lightning
By Zoom Video Communications, Inc.
One Platform to Connect
- Rating
- 2.5
- Reviews
- 24
- Pricing
- Free
Vinton AI Notetaker | Conversations Make Salesforce Smarter
By NativeVideo LTD
Capture all conversations. Save time and improve data quality and quantity.
- Rating
- 5.0
- Reviews
- 20
- Pricing
- Free
paid plans from £29.99 per user per monthView app: Vinton AI Notetaker | Conversations Make Salesforce SmarterWatBox - Telephony | AI Voice | CTI Dialer for Salesforce | Twilio
By Inno Valley Works Private Limited
Native CTI & telephony. Built-in dialer & AI call center
- Rating
- 5.0
- Reviews
- 18
- Pricing
- Paid
SnapEngage Enterprise Chat
By SnapEngage
Drive sales and customer engagement with our enterprise live chat solution
- Rating
- 4.6
- Reviews
- 14
- Pricing
- Paid
from $26 per user per monthView app: SnapEngage Enterprise ChatThe Fastest and Most Accurate Way to Communicate Across All Languages
- Rating
- 5.0
- Reviews
- 9
- Pricing
- Paid
from $350 per 10k words translated per monthView app: Translation Studio by 1440 | Automated Translation for SalesforceReduce operating expenses in customer service with an AI Agent
- Rating
- 5.0
- Reviews
- 6
- Pricing
- Paid
from $30,000 per company per yearView app: Ada - AI Agent for Customer ServiceOlark Live Chat
By Olark
Make customers happy, one smile at a time!
- Rating
- 3.8
- Reviews
- 6
- Pricing
- Paid
from $17 per user per monthView app: Olark Live ChatScreenMeet — Embedded Remote support, screen share, cobrowse, and video call
By Projector.is, Inc.
Salesforce’s choice for collaboration delivers better customer experiences
- Rating
- 5.0
- Reviews
- 5
- Pricing
- Paid
from $59 per user per monthView app: ScreenMeet — Embedded Remote support, screen share, cobrowse, and video callEyeson for Salesforce
By eyeson GmbH
Video conferences with compliance inside Salesforce
- Rating
- 5.0
- Reviews
- 1
- Pricing
- Paid
from €37 per user per monthView app: Eyeson for SalesforceHearsay | Embedded Relate
By Hearsay Systems
Compliant text messaging right in Salesforce.
- Rating
- 5.0
- Reviews
- 1
- Pricing
- Free to install
Khoros Legacy CRM Connector
By Khoros, LLC
Context and efficiency for your social media care
- Rating
- 5.0
- Reviews
- 1
- Pricing
- Free
Drive revenue with AI-powered messaging for Instagram, TikTok, and RCS.
- Rating
- 5.0
- Reviews
- 1
- Pricing
- Paid
from $500 per company per monthView app: Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCSApp0 Messaging for Salesforce
By App0 Inc
Automate your customer experience using AI.
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $50 per user per monthView app: App0 Messaging for SalesforceCERTWO CTI centralizes CRM communications within Salesforce.
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from €50 per user per monthView app: Certwo CTI - Telephony Integration AppSocial Selling On The Go
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Free
Chatlayer
By Sinch AB
Build conversational experiences in any language, no coding required!
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from €3,499 per company per monthView app: ChatlayerCommBox CX Platform - Omnichannel AI Customer Experience Platform for Salesforce
By CommBox Communication & Automation Ltd
CommBox CX Platform - Omnichannel AI Customer Service for Salesforce
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Free to install
Conversive Live and Automated Chat for Salesforce
By Conversive, Inc
Superior experience and savings for online sales and support.
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys
By Harvest Tech Labs
Create fast and highly personalized journeys across all messaging channels
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from €450 per sfmc business unit per monthView app: Direct Messenger for Marketing Cloud: Create Omnichannel Messaging JourneysEnhanced Solution
By Astrea IT Services Pvt Ltd
Enhanced Video Solutions for Classic and Lightning.
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Free
Esna iLink
By Esna
Collaborate anywhere, anytime with Esna iLink
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $9.99 per user per yearView app: Esna iLinkExpressViewer for Salesforce
By Genomni Inc.
Easily and quickly extend a regular sales call into a visual sales pitch
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
Flexperto all-in-one communication platform
By Flexperto
Schedule and Start Flexperto Video Meetings from Salesforce
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from €24 per user per monthView app: Flexperto all-in-one communication platformHearsay | Contact & Activity Connectors
By Hearsay Systems
Power the Last-Mile of Client Engagement
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Free to install
HeroChat
By HEROFORGE
AI-Powered multilingual tool for exceptional customer service.
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from €500 per company per monthView app: HeroChatElevate CX leading to a drastic increase in conversions rates
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Free
paid plans from $500 per user per monthView app: Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C CommerceLivePerson Agent Connector for Service Cloud
By LivePerson, Inc.
Enterprise Conversational AI & Unified Omnichannel Customer Interactions
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $15 per user per monthView app: LivePerson Agent Connector for Service CloudLive Presence - Proven intelligent automated chat for SF Live chat & Serviceloud
By Live Presence B.V.
Real Intelligence automated chat with 20 years of proven track record
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from €6,000 per solution per monthView app: Live Presence - Proven intelligent automated chat for SF Live chat & ServiceloudMoobidesk - Omni Channel Customer Engagement - WhatsApp/LINE/SMS/WeChat/FB Msg
By Maven Lab Engage Pte Ltd
Deliver the best customer experience across all channels on one platform
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $5 per user per monthView app: Moobidesk - Omni Channel Customer Engagement - WhatsApp/LINE/SMS/WeChat/FB MsgMoxie Chat for Service Cloud
By Moxie
Offer Real-time Service & Generate Revenue with Online Chat
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
Where Sales are Personal
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Free to install
Connecting popular multi social media channels in Salesforce
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $39 per user per monthView app: Recur - OmniChannel for Salesforce - WhatsApp/WeChat/Line/Facebook MessengerShaman Presentation Platform
By Shaman BV
Close the loop between offline meetings and CRM
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $20 per user per monthView app: Shaman Presentation PlatformSnapCall Visual AI
By Seampl
Automate customer claims that require visual evidence in Salesforce.
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $1,500 per company per monthView app: SnapCall Visual AIRemote Care Coordination Made Simple: Delivering Personalised Smart Care
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from €399 per company per monthView app: Syntilio - Care coordination that your clients deserveUpduo — Collaborative Learning, Scaled Coaching
By Skale Education Inc. d.b.a. Upduo
Peer-to-peer coaching for engaged, prepared, and empowered teams.
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $2.1 per user session, one timeView app: Upduo — Collaborative Learning, Scaled CoachingValueFirst Messaging for Salesforce: SMS & WhatsApp
By ValueFirst
Send SMS and WhatsApp within Salesforce powered by ValueFirst
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Free
Bring the in-store experience online
- Rating
- Not rated
- Reviews
- 0
- Pricing
- Paid
from $500 per company per monthView app: Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce
How to choose Chat & Web Conferencing apps
- Check participant matching for leads, contacts and cases.
- Test transcript or meeting activity sync and retention.
- Review guest access and handoff between chat and human teams.
Find an app for your workflow
Describe your requirements in the app finder to narrow this category to apps that fit your project.
Find apps for your projectChat & Web Conferencing app questions
What do Salesforce Chat & Web Conferencing apps do?
Chat and conferencing apps connect online conversations to Salesforce activity. Decide whether the workflow centers on support chat, sales meetings or internal collaboration, then test how participants and records are matched.
How should I compare Chat & Web Conferencing apps?
Check participant matching for leads, contacts and cases. Test transcript or meeting activity sync and retention. Review guest access and handoff between chat and human teams.
Where can I check pricing and compatibility?
Open an app listing to review its published pricing, supported Salesforce products and editions, and publisher details. Confirm current licensing, usage limits and implementation requirements with the publisher before purchasing.