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Moobidesk

Omni Channel Customer Engagement - WhatsApp/LINE/SMS/WeChat/FB Msg

By Maven Lab Engage Pte LtdChat & Web Conferencing

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $5 per user per month
Listed since
2021

About Moobidesk

Deliver the best customer experience across all channels on one platform

Moobidesk is a smart customer engagement solution that integrates essential channels such as WhatsApp, WebChat, Facebook messenger, and Telegram into one single interface. The way you connect with your customers should be simple, not complex. With Moobidesk, organisations can manage customer interactions and provide great customer support effortlessly.

Moobidesk is easy to use and can be configured pretty much any way you can imagine. With a Moobidesk omnichannel solution, you can set your support organization up to provide world-class service from the start.

Connect with users wherever they are: Your users get to choose their preferred communication channels, and you can easily support them from one single place.

Know your users better, act in real time: See all users’ information in one glance including past interaction history.

Highlights

  • Maximise your communication touchpoints The integration of multiple channels in one single interface enables your team to serve clients in a variety of ways that are not only flexible and convenient, but also aids in building customer relationships.
  • Increase sales and productivity Being omnichannel makes it easier for customers to get in touch with you, which in turn drives greater loyalty, and ultimately an increase in revenue and business growth.

Screenshots

Chat Notifications

Image 1 of 5

Chat Notifications

Pricing

Paid, from $5 per user per month.

Moobidesk plans
PlanPriceBilled
Default Plan$5 per userMonthly

The publisher offers discounts.

Compatibility

Salesforce editions
  • Essentials
  • Professional
  • Enterprise
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on February 26, 2021
Languages
  • English

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