Moxie Chat for Service Cloud
By MoxieChat & Web Conferencing
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- Listed since
- 2010
About Moxie Chat for Service Cloud
Offer Real-time Service & Generate Revenue with Online Chat
Built-in productivity tools enable agents to support concurrent customer chat sessions with a high degree of quality and accuracy, while accessing Service Cloud’s customer information.
FEATURES
Leverage your investment in the Service Cloud Contact and Case management capabilities as well as any other tools used Provide agents with on-demand access to Service Cloud Contacts and Cases Handle millions of interactions seamlessly and cost-effectively Protect critical information with the latest security advancements Deliver cross-channel interaction history to Service Cloud users Single sign-on ensures that all users have seamless access to Live Chat
BENEFITS
Easy access to Service Cloud to increase agent productivity and responsiveness Provide controlled access to all interaction history for Service Cloud users Handle millions of interactions seamlessly and cost-effectively Respond rapidly, accurately, and securely Monitor quality for continuous improvement
Highlights
- Increase sales revenue
- Reduce abandonment rates
- Increase agent productivity
Screenshots and videos
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Pricing
Paid.
Please contact us directly for pricing.
Compatibility
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Not supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on June 30, 2010
- Languages
- Dutch
- English
- Finnish
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Chinese (Taiwan)
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