Direct Messenger for Marketing Cloud
Create Omnichannel Messaging Journeys
By Harvest Tech LabsChat & Web Conferencing
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From €450 per sfmc business unit per month
- Listed since
- 2022
About Direct Messenger for Marketing Cloud
Create fast and highly personalized journeys across all messaging channels
❥ Direct Messenger is the All-in-One Conversational Platform The only platform built for conversational advertising, messaging and customer service especially for Salesforce. We bring your dialog to life through harnessing the power of authentic conversations at scale, combining this with our state of the art ad solution.
❥ Collect first party data with Direct Messenger for Conversational Ads Direct Messenger is a unique 1st party data solution. It gives you the ability to directly collect your user’s 1st party as well as data, such as preferences, that they leave behind themselves. With this data you can do even smarter, better and more personal 1 on 1 marketing.
❥ Offer efficient, seamless customer support with Direct Messenger for Service Cloud Customers shouldn’t have to jump through hoops to reach your company. Make sure they can contact you the way they want over the channels they use most in their everyday life. Fully integrated with your Service Cloud and/or Sales Cloud.
❥ Gain actionable insights and track performances across all your messaging platforms with the Direct Messenger reporting API.
Highlights
- ❥ Direct Messenger empowers highly personalized journeys for all messaging channels such as SMS, WhatsApp, Instagram DM, Facebook Messenger, Line, Viber, WeChat and more.
- ❥ Engage your customers with Rich Media Solutions. Add images, videos, documents, QR codes, buttons to journeys.
- ❥ Interact real-time with Direct Messengers' Decision Split. Send relevant messages, transactional updates, discounts, vouchers and special offers to the channels where your customers are active.
- ❥ Automate and scale with Bot Conversations Build via drag-and-drop activities automated flows once, and run them on every channel.
- ❥ Use Direct Messenger in all languages and countries.
- ❥Data Security We employ a variety of measures to protect your data, including TLS encryption with data in transit, AES-256 protection with data at rest and Monthly and recurring data protection audits
- ❥ Compliance Certifications Direct Messenger holds the following compliance certifications: ISO27001(in progress)
Screenshots
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Pricing
Paid, from €450 per sfmc business unit per month.
| Plan | Price | Billed |
|---|---|---|
| Essentials SMS | €450 per sfmc business unit | Monthly |
| Professional SMS | €650 per sfmc business unit | Monthly |
| Essentials WhatsApp | €500 per sfmc business unit | Monthly |
| Professional WhatsApp | €700 per sfmc business unit | Monthly |
We understand that costs matter to you. That’s why we offer very competitive prices per message for WhatsApp and SMS, and we don’t charge any processing fees. Check out all pricing details here: https://direct-messenger.com/pricing/
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Customer Data Platform
- Requires
- Marketing Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 30, 2022
- Industries
- Consumer Goods
- Retail
- Travel, Transportation, and Hospitality
- Languages
- English
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