Charket
For Better Understanding Your WeChat Customers
By CharketChat & Web Conferencing
- Rating
- 5.0
- Reviews
- 51
- Pricing
- Paid
- From $4,000 per 5 licenses per month
- Listed since
- 2016
About Charket
Social CRM Made Easy with Charket
Charket supports Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Pardot and Community Cloud. By using Charket, you can:
- manage your online and offline marketing events.
- use WeChat QR codes to enable interactions with WeChat users.
- create H5 forms to collect WeChat user contact information and link WeChat users with Salesforce leads and contacts.
- schedule and track sales activities and close deals using Charket mobile app.
- add WeChat Live Chat to Service Lightning Console.
- implement field service to support customers onsite.
- collect payments from WeChat customers.
- utilize Charket chatbot to offer WeChat customers instant support and reduce customer support cost.
- enable SSO to allow WeChat customers to access your customer community from within their WeChat.
- WeChat is a trademark of Tencent.
Highlights
- Enable WeChat marketing automation for lead generation & nurturing through Salesforce Marketing Cloud or Pardot.
- Conduct social selling that covers lead segmentation & qualification and closing deals with Salesforce Sales Cloud.
- Support WeChat customers and collect their feedback on customer satisfaction from within Salesforce Service Cloud.
Screenshots
Image 1 of 14
Pricing
Paid, from $4,000 per 5 licenses per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $4,000 per 5 licenses | Monthly |
Discount is available for additional licenses. All subscriptions are billed annually. More information is available at https://www.charket.ai/pricing.html
Compatibility
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on December 31, 2024
- Languages
- English
- Chinese (China)
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