West Monroe logo

West Monroe

Chicago, IL, USAFounded 2002Summit partner

Visit website(opens in a new tab)
Rating
4.9
Client reviews
32
Certified experts
163
Certifications
536
Projects delivered
332

About West Monroe

At West Monroe, we work with you.

West Monroe is an AI-native global consulting firm and Salesforce Summit Partner. We help organizations turn customer understanding into meaningful engagement—and Salesforce investments into measurable impact.

Since day one, our focus has been Salesforce solutioning. We bring deep industry and technical expertise to complex projects, with capabilities across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Agentforce, and GenAI. We combine strategy, experience design, data, AI, and hands-on execution to deliver scalable solutions that move clients from vision to results faster.

Other consultancies talk at you. At West Monroe, we work with you. We co-create solutions tailored to your business, help your people adopt and sustain change, and stay focused on outcomes—from smarter decisions and stronger customer connections to lasting value from your Salesforce investment.

Salesforce expertise

Primary product and solution focus.

  • Community Cloud20%
  • CPQ & Billing20%
  • Field Service Lightning20%
  • Lightning Experience20%
  • Salesforce Platform20%

Service mix

Published service offerings.

  • Business Consulting25%
  • Systems Integration25%
  • Custom Development25%
  • Preconfigured Solutions25%

Notable clients

No clients listed.

Industries

Salesforce certifications

536 verified Salesforce credentials held by the West Monroe team.

Salesforce certifications held by West Monroe, by number of holders
CertificationHolders
Salesforce Certified Administrator158
Salesforce Certified Associate110
App Builder80
Service Cloud Consultant54
Platform Developer I46
Sales Cloud Consultant43
Certified AI Associate33
Certified AI Specialist27
Salesforce Certified Business Analyst23
Financial Services Cloud Accredited Professional21
Experience Cloud Consultant20
Data Architecture & Management Designer19

Testimonials

Client feedback and project outcomes delivered by West Monroe.

No testimonials shared yet

West Monroe has not published client testimonials at this time.

Open positions

Current job listings connected to West Monroe.

No open positions right now

West Monroe does not currently have active job listings.

Firms similar to West Monroe

Reviewed firms working with the same Salesforce products, to compare before you decide.

Infosys Limited logo

Infosys Limited

Australia

Verified

Infosys, as a Salesforce Global Summit Partner, delivers transformational experiences through innovative, end-to-end industry solutions. We are a full-service Salesforce provider with offerings like Infosys Topaz, Cobalt, and Aster and expertise spanning across Customer Experience Advisory, Strategy, Implementation, Data Integration, Change Management, Licensing Consulting, and Managed Services. W

  • Community Cloud
  • CPQ & Billing
  • Field Service Lightning
  • +5 more
Rating
4.9(455)
Projects
71
Partner tier
Summit
AUView profile of Infosys Limited
EPAM logo

EPAM

Multiple locations

Verified

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, as well as a leading business and experience consulting partner for global enterprises and ambitious startups. EPAM Systems has been a proud Salesforce partner since 2006, and a member of Partner and Techn

  • Community Cloud
  • CPQ & Billing
  • Einstein Analytics
  • +5 more
Rating
4.9(228)
Projects
34
Partner tier
Summit
View profile of EPAM
Salesforce Practice at Publicis Sapient logo

Salesforce Practice at Publicis Sapient

Australia

Verified

A different outcome requires a different partner. As a Global Top 10 Salesforce Partner, we accelerate enterprise transformation with Data Cloud and Agentforce, helping businesses unlock the full potential of their Salesforce investment and creating a 360-degree view of their customers. We deliver unique, high-value customer-centric solutions that meet today’s needs while ensuring scalability and

  • B2C Commerce
  • Community Cloud
  • CPQ & Billing
  • +7 more
Rating
5.0(202)
Projects
393
Partner tier
Summit
AUView profile of Salesforce Practice at Publicis Sapient

Need help selecting a Salesforce partner?

Based on your budget, timeline, and specifications, we can connect you directly with Salesforce consulting firms that match your project needs.

Tell us about your project