West Monroe Partners

Drive top-line revenue and customer experience through visionary strategy.

Summary

As a Platinum Consulting Partner, West Monroe’s team has deep functional and technical expertise on the Salesforce platform, which is rooted in extensive industry experience.

We don’t implement a solution in a silo. We incorporate human-centered design into the foundation and ensure that it’s supporting your larger customer transformation efforts. We leverage our change management expertise to ensure organizations are prepared to adapt and thrive through change. Salesforce is more than a technology platform.

When used correctly, it’s a powerful tool that drives productivity, increases loyalty, improves sales and servicing efficiency and profitability, drives top-line revenue, and fosters collaboration across organizations. Having a 360-degree view of your customer is the foundation for creating a great customer experience. Being able to predict their needs and provide a custom solution is what makes the experience exceptional. This is why we always aim to align with and enable your broader customer experience vision.

This approach has a greater, lasting impact on designing employee and customer experiences that align with a vision beyond implementation.

  • Deep industry and technical experts who understand your key business issues and will approach your challenges creatively and collaboratively.
  • Mid-market oriented and focused on delivering custom solutions to give companies a competitive edge.
  • National coverage and international alliances to support your distributed workforce.
  • Partner Tier

    registered
  • YEAR OF FOUNDING

    2002
  • Appexchange Reviews

    16
  • Appexchange Rating

    5/5
  • Certified Professionals

    93
  • Email

    n/a
  • Phone

    n/a
  • Visit Website


# Focus

# Service lines

# Salesforce Expertise

# Industry Expertise


# Certifications (541)

# Portfolio

Key clients:

# Geographic Focus

Languages: English, French

International: china, china (hong kong s.a.r.), france, germany, japan, united kingdom, united states, canada

United States: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

Canada: British Columbia, Ontario

# You will also like these agencies

NTT

NTT

platinum PARTNER


Salesforce Strategy, Consulting, Implementation, Management Services

As the 55th largest company in the Global Fortune 500, NTT provides enterprise-grade digital business transformation and business consulting with world-class advisory, implementation, and management of cloud applications for industries globally.

Certified Professionals: 628

AppExhange Reviews: 21

AppExhange Rating: 5

International: 29 States


Business Intelligence from your Salesforce investment

SNAP exists to solve the critical issues facing our clients, both large and small. We provide a broad range of services and solutions to help organizations facilitate change, achieve their vision and optimize performance and productivity.

Certified Professionals: 18

AppExhange Reviews: 14

AppExhange Rating: 4.9

International: 2 States


Making Technology Easy

Slipstream helps companies implement Salesforce® , providing customized technology solutions that will optimize your business processes, address your business pain points, and drive higher sales.

Certified Professionals: 26

AppExhange Reviews: 12

AppExhange Rating: 5

International: 2 States

SalesPlus

SalesPlus

registered PARTNER


SalesPlus

SalesPlus

Certified Professionals: 5

AppExhange Reviews: 0

AppExhange Rating: 0

International: china

Laputa Technologies

Laputa Technologies

registered PARTNER


Your Multi-Cloud Specialist

Established in 2009, Laputa serves Greater China, APAC & EMEA countries. We focus on premier consulting & implementation services on CRM, Service Management and Cloud solutions. In 2017, Laputa became a member of DCH Holdings company.

Certified Professionals: 20

AppExhange Reviews: 2

AppExhange Rating: 5

International: 6 States