West Monroe Partners

Drive top-line revenue and customer experience through visionary strategy.

As a Platinum Consulting Partner, West Monroe’s team has deep functional and technical expertise on the Salesforce platform, which is rooted in extensive industry experience.

We don’t implement a solution in a silo. We incorporate human-centered design into the foundation and ensure that it’s supporting your larger customer transformation efforts. We leverage our change management expertise to ensure organizations are prepared to adapt and thrive through change. Salesforce is more than a technology platform.

When used correctly, it’s a powerful tool that drives productivity, increases loyalty, improves sales and servicing efficiency and profitability, drives top-line revenue, and fosters collaboration across organizations. Having a 360-degree view of your customer is the foundation for creating a great customer experience. Being able to predict their needs and provide a custom solution is what makes the experience exceptional. This is why we always aim to align with and enable your broader customer experience vision.

This approach has a greater, lasting impact on designing employee and customer experiences that align with a vision beyond implementation.

  • Deep industry and technical experts who understand your key business issues and will approach your challenges creatively and collaboratively.
  • Mid-market oriented and focused on delivering custom solutions to give companies a competitive edge.
  • National coverage and international alliances to support your distributed workforce.
  • Certified Professionals

    268
  • Salesforce Certifications

    862
  • Appexchange Reviews

    31
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    2002
  • Email

    agaeckle@wmp.com
  • Phone

    (630) 423-2620
  • Visit Website


# Focus

# Service lines

20%
20%
20%
20%
20%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (862)

Salesforce Certified Platform Administrator

161 x Salesforce Certified Platform Administrator

Salesforce Certified Platform Foundations

116 x Salesforce Certified Platform Foundations

Salesforce Certified Platform App Builder

80 x Salesforce Certified Platform App Builder

Salesforce Certified Service Cloud Consultant

54 x Salesforce Certified Service Cloud Consultant

Salesforce Certified Platform Developer

46 x Salesforce Certified Platform Developer

Salesforce Certified Sales Cloud Consultant

43 x Salesforce Certified Sales Cloud Consultant

Salesforce Certified AI Associate

33 x Salesforce Certified AI Associate

Salesforce Certified Agentforce Specialist

31 x Salesforce Certified Agentforce Specialist

Financial Services Cloud Accredited Professional

21 x Financial Services Cloud Accredited Professional

Salesforce Certified Business Analyst

21 x Salesforce Certified Business Analyst

Salesforce Certified Experience Cloud Consultant

20 x Salesforce Certified Experience Cloud Consultant

Salesforce Certified Platform Data Architect

20 x Salesforce Certified Platform Data Architect

Salesforce Certified Platform Sharing and Visibility Architect

18 x Salesforce Certified Platform Sharing and Visibility Architect

Salesforce Certified CPQ Administrator

16 x Salesforce Certified CPQ Administrator

Salesforce Certified Application Architect

15 x Salesforce Certified Application Architect

Salesforce Certified Platform Administrator II

15 x Salesforce Certified Platform Administrator II

Salesforce Certified Field Service Consultant

14 x Salesforce Certified Field Service Consultant

Salesforce Certified Platform Development Lifecycle and Deployment Architect

14 x Salesforce Certified Platform Development Lifecycle and Deployment Architect

Salesforce Certified Platform Developer II

12 x Salesforce Certified Platform Developer II

Salesforce Certified Platform Integration Architect

9 x Salesforce Certified Platform Integration Architect

Salesforce Certified Platform User Experience Designer

8 x Salesforce Certified Platform User Experience Designer

Salesforce Certified Marketing Cloud Email Specialist

7 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified JavaScript Developer

7 x Salesforce Certified JavaScript Developer

Financial Services Cloud Accredited Professional

6 x Financial Services Cloud Accredited Professional

Salesforce Certified Marketing Cloud Account Engagement Specialist

6 x Salesforce Certified Marketing Cloud Account Engagement Specialist

Salesforce Certified Data Cloud Consultant

6 x Salesforce Certified Data Cloud Consultant

Salesforce Certified Platform Identity and Access Management Architect

6 x Salesforce Certified Platform Identity and Access Management Architect

Salesforce Certified OmniStudio Consultant

5 x Salesforce Certified OmniStudio Consultant

Salesforce Certified System Architect

5 x Salesforce Certified System Architect

Salesforce Certified Marketing Cloud Engagement Administrator

5 x Salesforce Certified Marketing Cloud Engagement Administrator

Salesforce Certified CRM Analytics and Einstein Discovery Consultant

4 x Salesforce Certified CRM Analytics and Einstein Discovery Consultant

Salesforce Certified OmniStudio Developer

3 x Salesforce Certified OmniStudio Developer

Salesforce Certified Platform Strategy Designer

3 x Salesforce Certified Platform Strategy Designer

Salesforce Certified Marketing Cloud Engagement Consultant

3 x Salesforce Certified Marketing Cloud Engagement Consultant

Net Zero Cloud Accredited Professional

2 x Net Zero Cloud Accredited Professional

Net Zero Cloud Accredited Professional

2 x Net Zero Cloud Accredited Professional

Advanced Field Service Accredited Professional

2 x Advanced Field Service Accredited Professional

Salesforce Certified MuleSoft Developer

2 x Salesforce Certified MuleSoft Developer

Salesforce Certified Nonprofit Success Pack Consultant

2 x Salesforce Certified Nonprofit Success Pack Consultant

Salesforce Certified Marketing Cloud Account Engagement Consultant

2 x Salesforce Certified Marketing Cloud Account Engagement Consultant

Associate Einstein Consultant

2 x Associate Einstein Consultant

Revenue Cloud Consultant Accredited Professional

1 x Revenue Cloud Consultant Accredited Professional

Public Sector Solutions Accredited Professional

1 x Public Sector Solutions Accredited Professional

Manufacturing Cloud Accredited Professional

1 x Manufacturing Cloud Accredited Professional

Manufacturing Cloud Accredited Professional

1 x Manufacturing Cloud Accredited Professional

Einstein Prediction Builder Accredited Professional

1 x Einstein Prediction Builder Accredited Professional

Salesforce Certified Tableau Desktop Foundations

1 x Salesforce Certified Tableau Desktop Foundations

Salesforce Certified Tableau Data Analyst

1 x Salesforce Certified Tableau Data Analyst

Salesforce Certified Nonprofit Cloud Consultant (NPC)

1 x Salesforce Certified Nonprofit Cloud Consultant (NPC)

Energy and Utilities Cloud Accredited Professional

1 x Energy and Utilities Cloud Accredited Professional

Salesforce Certified Marketing Cloud Engagement Foundations

1 x Salesforce Certified Marketing Cloud Engagement Foundations

Salesforce Certified MuleSoft Platform Architect

1 x Salesforce Certified MuleSoft Platform Architect

Salesforce Certified Slack Administrator

1 x Salesforce Certified Slack Administrator

B2B Commerce for Administrators Accredited Professional

1 x B2B Commerce for Administrators Accredited Professional

Associate Billing Specialist

1 x Associate Billing Specialist

Associate Administrator

1 x Associate Administrator

# Portfolio

Key clients:

# Geographic Focus

Languages: English, French

International: China, China (Hong Kong S.A.R.), France, Germany, Japan, United Kingdom, United States, Canada

United States: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

Canada: British Columbia, Ontario

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