Customertimes

Achieving business objectives - to the max

Cross-Industry Expertise

We are proud of the success our products and services have had across a myriad of industries, including but not limited to: Manufacturing, CPG, Life Sciences, Services, Education, Non-Profit. We recognize that certain industries are early adopters of capabilities and processes that can provide significant value across industries over time.

Rich Experience

We have been working within the Salesforce ecosystem since 2007, striving from the very beginning to create individually tailored experiences for each customer, all the while employing the best practices and keeping the projects time and cost efficient.

End-to-End Solutions

Beyond our base of 300 Salesforce resources, we have an additional 200+ resources experienced in ERP and middleware solutions, whose expertise allows us to help our customers create a true system of engagement, leveraging a multitude of systems of record.

  • Focus on Business Results: Unlike many consulting companies who expect their customers to design the solution, we only need our customers to define their business problems and allow us to apply our experience to design the optimal solution for them.
  • Cutting-edge Expertise: We are always on the lookout for the best experts out there, constantly expanding our highly skilled workforce, having grown to over 300 consultants.
  • Complete Offering: We provide consulting, development, integration and support services, so you can receive the output you need. We have been able to deliver on each one of over 4000 projects completed throughout the years, and we never stop improving.
  • Certified Professionals

    476
  • Salesforce Certifications

    1798
  • Appexchange Reviews

    37
  • Appexchange Rating

    4.8/5
  • YEAR OF FOUNDING

    2007
  • Email

    michael.grossmann@customertimes.com
  • Phone

    +33 6 66 20 41 56
  • Visit Website

  • Customertimes
  • Customertimes
  • Customertimes

# Focus

# Service lines

17%
17%
17%
17%
17%
17%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (1798)

Salesforce Certified Administrator

387 x Salesforce Certified Administrator

App Builder

246 x App Builder

Platform Developer I

175 x Platform Developer I

Sales Cloud Consultant

125 x Sales Cloud Consultant

Service Cloud Consultant

108 x Service Cloud Consultant

Platform Developer II

80 x Platform Developer II

Advanced Administrator

80 x Advanced Administrator

Experience Cloud Consultant

71 x Experience Cloud Consultant

Sharing & Visibility Architect

41 x Sharing & Visibility Architect

Data Architecture & Management Designer

35 x Data Architecture & Management Designer

Associate Administrator

32 x Associate Administrator

OmniStudio Consultant

27 x OmniStudio Consultant

Application Architect

27 x Application Architect

Salesforce Certified Marketing Cloud Email Specialist

24 x Salesforce Certified Marketing Cloud Email Specialist

Pardot Specialist

21 x Pardot Specialist

Associate Platform Developer I

21 x Associate Platform Developer I

Field Service Consultant

20 x Field Service Consultant

Associate Platform App Builder

20 x Associate Platform App Builder

CPQ Specialist

19 x CPQ Specialist

Integration Architect

17 x Integration Architect

Pardot Consultant

16 x Pardot Consultant

OmniStudio Developer

15 x OmniStudio Developer

Development Lifecycle & Deployment Architect

15 x Development Lifecycle & Deployment Architect

JavaScript Developer I

14 x JavaScript Developer I

MuleSoft Certified Developer - Level 1

11 x MuleSoft Certified Developer - Level 1

Salesforce Certified Business Analyst

11 x Salesforce Certified Business Analyst

Identity & Access Management Architect

11 x Identity & Access Management Architect

Salesforce Certified Marketing Cloud Administrator

11 x Salesforce Certified Marketing Cloud Administrator

Health Cloud Accredited Professional

9 x Health Cloud Accredited Professional

Salesforce Certified Associate

9 x Salesforce Certified Associate

System Architect

8 x System Architect

Salesforce Mobile Accredited Professional

7 x Salesforce Mobile Accredited Professional

Digital Engagement Accredited Professional

7 x Digital Engagement Accredited Professional

Consumer Goods Cloud Accredited Professional

6 x Consumer Goods Cloud Accredited Professional

Service Cloud Voice Accredited Professional

5 x Service Cloud Voice Accredited Professional

Sales Cloud Einstein Accredited Professional

5 x Sales Cloud Einstein Accredited Professional

Process Automation Accredited Professional

5 x Process Automation Accredited Professional

Manufacturing Cloud Accredited Professional

5 x Manufacturing Cloud Accredited Professional

Financial Services Cloud Accredited Professional

5 x Financial Services Cloud Accredited Professional

Advanced Field Service Accredited Professional

5 x Advanced Field Service Accredited Professional

Industries CPQ Developer

5 x Industries CPQ Developer

Heroku Developer Accredited Professional

5 x Heroku Developer Accredited Professional

Tableau CRM & Einstein Discovery Consultant

5 x Tableau CRM & Einstein Discovery Consultant

Security & Privacy Accredited Professional

3 x Security & Privacy Accredited Professional

Marketing Cloud Consultant

3 x Marketing Cloud Consultant

MuleSoft Certified Platform Architect - Level 1

3 x MuleSoft Certified Platform Architect - Level 1

Salesforce CMS Accredited Professional

2 x Salesforce CMS Accredited Professional

Marketing Cloud Personalization Accredited Professional

2 x Marketing Cloud Personalization Accredited Professional

Indirect Sales Accredited Professional

2 x Indirect Sales Accredited Professional

User Experience Designer

2 x User Experience Designer

Financial Services Cloud Accredited Professional

1 x Financial Services Cloud Accredited Professional

Marketing Cloud Intelligence Accredited Professional

1 x Marketing Cloud Intelligence Accredited Professional

Marketing Cloud Developer

1 x Marketing Cloud Developer

B2C Commerce Developer

1 x B2C Commerce Developer

Nonprofit Cloud Consultant

1 x Nonprofit Cloud Consultant

Education Cloud Consultant

1 x Education Cloud Consultant

Associate Einstein Consultant

1 x Associate Einstein Consultant

MuleSoft Certified Integration Architect - Level 1

1 x MuleSoft Certified Integration Architect - Level 1

B2C Commerce Architect

1 x B2C Commerce Architect

B2B Commerce For Administrators Accredited Professional

1 x B2B Commerce For Administrators Accredited Professional

# Portfolio

Key clients: Pernod Ricard, L'Oréal, Jafra, Anadolu EFES, Danone, Colgate

# Geographic Focus

Languages: English, French, German, Russian

International: Belarus, Belgium, Cyprus, Finland, France, Russia, Sweden, Switzerland, Ukraine, United States, Canada

United States: Connecticut, Florida, Georgia, Illinois, New Jersey, New York, North Carolina, Pennsylvania, Texas

Canada: Ontario

# You will also like these Salesforce partners

Cloud Girafe

Cloud Girafe

TOP CONSULTANT


Intégrateur Salesforce expert CPQ

Cloud Girafe est une société de Conseil spécialisée sur le logiciel CRM Salesforce. Notre équipe de spécialistes certifiés vous accompagne sur la configuration et les développements (APEX, VisualForce, Composants Lightning, Heroku, Webservices).

Témoignages clients:

Cloud Girafe est intervenue chez RATP Connect pour nous aider à accélérer la digitalisation de l’entreprise. C’est un plaisir de travailler avec eux et je n’hésiterai d’ailleurs pas à les solliciter dès que nous aurons un nouveau besoin !Xavier Crombez Directeur Commercial Chez RATP Connect
Les équipes de Cloud Girafe ont très bien compris nos problématiques et ont ainsi pu adapter parfaitement Salesforce à nos besoinsCamille Masson cofondatrice de Woonies

Certified Professionals: 40

AppExhange Reviews: 4

AppExhange Rating: 5

International: 5 Countries

View Profile
Guimini

Guimini

TOP CONSULTANT


We help organizations make more out of their Salesforce

GUIMINI, Expert dans la conception de solutions innovantes qui simplifient le quotidien de vos collaborateurs et vous permettent de vous concentrer sur l’élément essentiel de votre activité : vos clients !

C’est une démarche profondément collaborative, à l’écoute de votre vision et de vos objectifs pour vous proposer la solution personnalisé nécessaire pour booster votre business ! 🚀

Certified Professionals: 45

AppExhange Reviews: 15

AppExhange Rating: 4.7

International: 5 Countries

View Profile
Bloom innovation

Bloom innovation

TOP CONSULTANT


Consulting & Salesforce Integration

Bloom innovation, pure player Salesforce, vous accompagne dans le conseil et la réalisation de vos projets digitaux grâce à ses experts multi-certifiés et animés par une exigence de qualité aux côtés de clients de toutes tailles, CAC 40, ETI, PME.

Industries : Retail, Énergie, Services, Santé, Finance, Télécom, Média, BTP et Agroalimentaire (n’hésitez pas à nous demander nos références).

Périmètre applicatif Salesforce : Sales Cloud, Service Cloud, Marketing Cloud & Pardot, Experience cloud (community Cloud), CPQ, E-Commerce (Commerce Cloud) et AI (Einstein).

Certified Professionals: 35

AppExhange Reviews: 13

AppExhange Rating: 5

International: 5 Countries

View Profile
Solganeo

Solganeo

TOP CONSULTANT


Intégration transparente de Salesforce pour la réussite de votre entreprise

Solganeo, votre partenaire de confiance pour une intégration Salesforce réussie. Nous proposons des services sur mesure et un accompagnement personnalisé tout au long de votre projet.

Certified Professionals: 10

AppExhange Reviews: 3

AppExhange Rating: 5

International: 9 Countries

View Profile
CloudMasonry

CloudMasonry

TOP CONSULTANT


Salesforce Value Delivered

CloudMasonry is a full-service and the leading provider of Salesforce consulting services for organizations both large and small across the US. The consulting company leverages its experience with cloud-based systems to help companies discover more significant value in their Salesforce investments. With their extensive experience across major industries, they have combined deep enterprise consulting experience with their collaborative approach to project delivery.

Client feedback from AppexChange:
“CloudMasonry was extremely easy to work with and very knowledgeable. They worked within our budget restrictions and offered as much follow-up support as we needed. I would highly recommend them.”

Certified Professionals: 49

AppExhange Reviews: 19

AppExhange Rating: 4.9

International: 2 Countries

View Profile