Omega CRM

Advanced and Innovate Customer Experience Services

Omega CRM provides a complete portfolio of services to implement new innovative customer experiences including consultancy, implementation and support for all the industries and different types of companies.

We help our customers to gain competitiveness through the continuous improvement of the KPIs that drives the business of the companies, like revenue, sales, margin, etc…Omega CRM is an innovation award-winning Salesforce Consulting Partner.

We are actively brings improvements to our projects in such innovative areas as Blockchain, Artificial Intelligence ( A.I.), and IoT. We have a strong and experienced team that understands business processes and technology. Key to our success is the knowledge of our people - we strive towards certifying our consultants in the technologies that empower the Salesforce ecosystem. (Sales Cloud, Service Cloud, Marketing Cloud & Pardot Setup, Community Cloud, Analytics, Field Service Lightning - FSL, System and Application Architect, etc.).

We have earned more than 371 certifications to date!In 2019 we became Premiun Partner (Salesforce.org), in our bet together with Salesforce, for education and non-profit organizations.

Consultancy services based on Agile methodologies to provide the best discovery analysis for map the customer journey experience and the way that technology can help to improve it. Our innovation portfolio includes Blockchain, AI and IoT.

Implementation services to fulfill the gap between the expectations of the customer experience designed and the real way to develop it, based on SCRUM.

Support services based on Cloud Omega Competence Center that provides flexible and scalable services for continuous improvements of the business process and customer experiences defined. Proof of this our customer satisfaction index of 9.75 out of 10.

  • Certified Professionals

    74
  • Salesforce Certifications

    394
  • Appexchange Reviews

    13
  • Appexchange Rating

    5/5
  • YEAR OF FOUNDING

    2002
  • Email

    jarquelladas@omegacrmconsulting.com
  • Phone

    958224149
  • Visit Website

  • Omega CRM
  • Omega CRM
  • Omega CRM
  • Omega CRM

# Focus

# Service lines

17%
17%
17%
17%
17%
17%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (394)

Certified Administrator

69 x Certified Administrator

App Builder

68 x App Builder

Platform Developer 1 Certifications

52 x Platform Developer 1 Certifications

Marketing Cloud Email Specialist

25 x Marketing Cloud Email Specialist

Certified Sales Consultant

19 x Certified Sales Consultant

Platform Developer 2 Certifications

16 x Platform Developer 2 Certifications

Pardot Specialist

14 x Pardot Specialist

Certified Service Consultant

14 x Certified Service Consultant

Certified Advanced Administrator

14 x Certified Advanced Administrator

Sharing and Visibility Designer

13 x Sharing and Visibility Designer

Community Cloud Consultant

12 x Community Cloud Consultant

Marketing Cloud Consultant

11 x Marketing Cloud Consultant

Data Architecture and Management Specialist

11 x Data Architecture and Management Specialist

Certified Application Architect

10 x Certified Application Architect

Development Lifecycle and Deployment Specialist

9 x Development Lifecycle and Deployment Specialist

Field Service Lightning

8 x Field Service Lightning

Integration Architecture Specialist

7 x Integration Architecture Specialist

Identity and Access Management Designer

6 x Identity and Access Management Designer

Certified System Architect

5 x Certified System Architect

Einstein Analytics and Discovery Consultant

3 x Einstein Analytics and Discovery Consultant

Marketing Cloud Developer

2 x Marketing Cloud Developer

Certified Pardot Consultant

2 x Certified Pardot Consultant

Education Cloud Consultant

2 x Education Cloud Consultant

Nonprofit Cloud Consultant

1 x Nonprofit Cloud Consultant

CPQ Specialist

1 x CPQ Specialist

# Portfolio

Key clients:

# Geographic Focus

Languages: English, French, German, Simplified Chinese, Spanish

International: France, Spain

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