-
Certified Professionals
509 -
Salesforce Certifications
556 -
Appexchange Reviews
83 -
Appexchange Rating
4.9/5 -
YEAR OF FOUNDING
2002 -
Email
jarquelladas@omegacrmconsulting.com -
Phone
958224149 - Visit Website Instant Quote
Omega CRM
Advanced and Innovate Customer Experience Services
Omega CRM provides a complete portfolio of services to implement new innovative customer experiences including consultancy, implementation and support for all the industries and different types of companies.
We help our customers to gain competitiveness through the continuous improvement of the KPIs that drives the business of the companies, like revenue, sales, margin, etc…Omega CRM is an innovation award-winning Salesforce Consulting Partner.
We are actively brings improvements to our projects in such innovative areas as Blockchain, Artificial Intelligence ( A.I.), and IoT. We have a strong and experienced team that understands business processes and technology. Key to our success is the knowledge of our people - we strive towards certifying our consultants in the technologies that empower the Salesforce ecosystem. (Sales Cloud, Service Cloud, Marketing Cloud & Pardot Setup, Community Cloud, Analytics, Field Service Lightning - FSL, System and Application Architect, etc.).
We have earned more than 371 certifications to date!In 2019 we became Premiun Partner (Salesforce.org), in our bet together with Salesforce, for education and non-profit organizations.
Consultancy services based on Agile methodologies to provide the best discovery analysis for map the customer journey experience and the way that technology can help to improve it. Our innovation portfolio includes Blockchain, AI and IoT.
Implementation services to fulfill the gap between the expectations of the customer experience designed and the real way to develop it, based on SCRUM.
Support services based on Cloud Omega Competence Center that provides flexible and scalable services for continuous improvements of the business process and customer experiences defined. Proof of this our customer satisfaction index of 9.75 out of 10.
# Focus
# Service lines
# Salesforce Expertise
# Certifications (556)

97 x Salesforce Certified Platform Administrator

77 x Salesforce Certified Platform App Builder

69 x Salesforce Certified Platform Developer

37 x Salesforce Certified Marketing Cloud Email Specialist

29 x Salesforce Certified Sales Cloud Consultant

25 x Salesforce Certified Service Cloud Consultant

25 x Salesforce Certified Experience Cloud Consultant

18 x Salesforce Certified Platform Administrator II

17 x Associate Platform Developer I

16 x Salesforce Certified Marketing Cloud Account Engagement Specialist

15 x Salesforce Certified Platform Developer II

14 x Salesforce Certified Marketing Cloud Engagement Consultant

13 x Salesforce Certified Platform Sharing and Visibility Architect

13 x Salesforce Certified Platform Data Architect

13 x Associate Platform App Builder

13 x Associate Administrator

11 x Salesforce Certified Field Service Consultant

10 x Salesforce Certified Application Architect

9 x Salesforce Certified Platform Development Lifecycle and Deployment Architect

6 x Salesforce Certified Platform Integration Architect

5 x Salesforce Certified System Architect

5 x Salesforce Certified Platform Identity and Access Management Architect

3 x Salesforce Certified MuleSoft Developer

2 x Salesforce Certified Nonprofit Success Pack Consultant

2 x Salesforce Certified Marketing Cloud Account Engagement Consultant

2 x Salesforce Certified Education Cloud Consultant

2 x Salesforce Certified CRM Analytics and Einstein Discovery Consultant

2 x Salesforce Certified Marketing Cloud Engagement Administrator

2 x Salesforce Certified CPQ Administrator

1 x Salesforce Certified Marketing Cloud Engagement Developer

1 x Salesforce Certified B2C Commerce Cloud Developer

1 x Associate Einstein Consultant

1 x Salesforce Certified MuleSoft Platform Architect
# Portfolio
Key clients:
# Geographic Focus
Languages: English, French, German, Simplified Chinese, Spanish
International: France, Spain
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Industries : Retail, Énergie, Services, Santé, Finance, Télécom, Média, BTP et Agroalimentaire (n’hésitez pas à nous demander nos références).
Périmètre applicatif Salesforce : Sales Cloud, Service Cloud, Marketing Cloud & Pardot, Experience cloud (community Cloud), CPQ, E-Commerce (Commerce Cloud) et AI (Einstein).
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