Omega CRM

Advanced and Innovate Customer Experience Services

Omega CRM provides a complete portfolio of services to implement new innovative customer experiences including consultancy, implementation and support for all the industries and different types of companies.

We help our customers to gain competitiveness through the continuous improvement of the KPIs that drives the business of the companies, like revenue, sales, margin, etc…Omega CRM is an innovation award-winning Salesforce Consulting Partner.

We are actively brings improvements to our projects in such innovative areas as Blockchain, Artificial Intelligence ( A.I.), and IoT. We have a strong and experienced team that understands business processes and technology. Key to our success is the knowledge of our people - we strive towards certifying our consultants in the technologies that empower the Salesforce ecosystem. (Sales Cloud, Service Cloud, Marketing Cloud & Pardot Setup, Community Cloud, Analytics, Field Service Lightning - FSL, System and Application Architect, etc.).

We have earned more than 371 certifications to date!In 2019 we became Premiun Partner (Salesforce.org), in our bet together with Salesforce, for education and non-profit organizations.

Consultancy services based on Agile methodologies to provide the best discovery analysis for map the customer journey experience and the way that technology can help to improve it. Our innovation portfolio includes Blockchain, AI and IoT.

Implementation services to fulfill the gap between the expectations of the customer experience designed and the real way to develop it, based on SCRUM.

Support services based on Cloud Omega Competence Center that provides flexible and scalable services for continuous improvements of the business process and customer experiences defined. Proof of this our customer satisfaction index of 9.75 out of 10.

  • Certified Professionals

    505
  • Salesforce Certifications

    2598
  • Appexchange Reviews

    83
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    2002
  • Email

    jarquelladas@omegacrmconsulting.com
  • Phone

    958224149
  • Visit Website

  • Omega CRM
  • Omega CRM
  • Omega CRM
  • Omega CRM

# Focus

# Service lines

17%
17%
17%
17%
17%
17%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (2598)

Salesforce Certified AI Associate

265 x Salesforce Certified AI Associate

Salesforce Certified Platform Administrator

249 x Salesforce Certified Platform Administrator

Salesforce Certified Platform App Builder

199 x Salesforce Certified Platform App Builder

Salesforce Certified Platform Developer

192 x Salesforce Certified Platform Developer

Salesforce Certified Agentforce Specialist

149 x Salesforce Certified Agentforce Specialist

Salesforce Certified Platform Foundations

119 x Salesforce Certified Platform Foundations

Salesforce Certified Marketing Cloud Email Specialist

108 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Service Cloud Consultant

77 x Salesforce Certified Service Cloud Consultant

Salesforce Certified Sales Cloud Consultant

77 x Salesforce Certified Sales Cloud Consultant

Salesforce Certified Platform Sharing and Visibility Architect

76 x Salesforce Certified Platform Sharing and Visibility Architect

Salesforce Certified Marketing Cloud Engagement Administrator

71 x Salesforce Certified Marketing Cloud Engagement Administrator

Salesforce Certified Experience Cloud Consultant

64 x Salesforce Certified Experience Cloud Consultant

Salesforce Certified Platform Data Architect

64 x Salesforce Certified Platform Data Architect

Salesforce Certified Platform Developer II

57 x Salesforce Certified Platform Developer II

Salesforce Certified Application Architect

57 x Salesforce Certified Application Architect

Salesforce Certified JavaScript Developer

54 x Salesforce Certified JavaScript Developer

Salesforce Certified Data Cloud Consultant

53 x Salesforce Certified Data Cloud Consultant

Salesforce Certified Marketing Cloud Account Engagement Specialist

48 x Salesforce Certified Marketing Cloud Account Engagement Specialist

Salesforce Certified Business Analyst

45 x Salesforce Certified Business Analyst

Salesforce Certified Marketing Cloud Engagement Foundations

45 x Salesforce Certified Marketing Cloud Engagement Foundations

Salesforce Certified Platform Administrator II

39 x Salesforce Certified Platform Administrator II

Salesforce Certified Platform Development Lifecycle and Deployment Architect

38 x Salesforce Certified Platform Development Lifecycle and Deployment Architect

Salesforce Certified Marketing Cloud Engagement Consultant

37 x Salesforce Certified Marketing Cloud Engagement Consultant

Associate Administrator

37 x Associate Administrator

Associate Platform Developer I

35 x Associate Platform Developer I

Salesforce Certified Platform User Experience Designer

25 x Salesforce Certified Platform User Experience Designer

Associate Platform App Builder

25 x Associate Platform App Builder

Salesforce Certified Platform Integration Architect

24 x Salesforce Certified Platform Integration Architect

Salesforce Certified Field Service Consultant

21 x Salesforce Certified Field Service Consultant

Process Automation Accredited Professional

18 x Process Automation Accredited Professional

Salesforce Certified Marketing Cloud Engagement Developer

18 x Salesforce Certified Marketing Cloud Engagement Developer

Salesforce Certified Education Cloud Consultant

17 x Salesforce Certified Education Cloud Consultant

Salesforce Certified System Architect

15 x Salesforce Certified System Architect

Salesforce Certified Platform Identity and Access Management Architect

15 x Salesforce Certified Platform Identity and Access Management Architect

Salesforce Certified CRM Analytics and Einstein Discovery Consultant

13 x Salesforce Certified CRM Analytics and Einstein Discovery Consultant

Security & Privacy Accredited Professional

11 x Security & Privacy Accredited Professional

Marketing Cloud Personalization Accredited Professional

11 x Marketing Cloud Personalization Accredited Professional

Salesforce Certified MuleSoft Developer

11 x Salesforce Certified MuleSoft Developer

Einstein Prediction Builder Accredited Professional

10 x Einstein Prediction Builder Accredited Professional

Salesforce Certified Nonprofit Success Pack Consultant

10 x Salesforce Certified Nonprofit Success Pack Consultant

Marketing Cloud Advanced Cross Channel Accredited Professional

8 x Marketing Cloud Advanced Cross Channel Accredited Professional

Salesforce Certified MuleSoft Integration Foundations

7 x Salesforce Certified MuleSoft Integration Foundations

Health Cloud Accredited Professional

6 x Health Cloud Accredited Professional

Salesforce Certified OmniStudio Developer

6 x Salesforce Certified OmniStudio Developer

Associate Einstein Consultant

6 x Associate Einstein Consultant

Salesforce Certified B2C Commerce Cloud Developer

5 x Salesforce Certified B2C Commerce Cloud Developer

Salesforce Certified CPQ Administrator

5 x Salesforce Certified CPQ Administrator

Health Cloud Accredited Professional

4 x Health Cloud Accredited Professional

Salesforce Certified OmniStudio Consultant

4 x Salesforce Certified OmniStudio Consultant

Salesforce Certified Marketing Cloud Account Engagement Consultant

4 x Salesforce Certified Marketing Cloud Account Engagement Consultant

Service Cloud Einstein Accredited Professional

3 x Service Cloud Einstein Accredited Professional

Public Sector Solutions Accredited Professional

3 x Public Sector Solutions Accredited Professional

Salesforce Certified MuleSoft Developer II

3 x Salesforce Certified MuleSoft Developer II

B2B Commerce for Developers Accredited Professional

3 x B2B Commerce for Developers Accredited Professional

Energy and Utilities Cloud Accredited Professional

3 x Energy and Utilities Cloud Accredited Professional

Salesforce Certified MuleSoft Platform Integration Architect

3 x Salesforce Certified MuleSoft Platform Integration Architect

Salesforce Certified MuleSoft Platform Architect

3 x Salesforce Certified MuleSoft Platform Architect

B2B Commerce for Administrators Accredited Professional

3 x B2B Commerce for Administrators Accredited Professional

Contact Center Accredited Professional

2 x Contact Center Accredited Professional

Consumer Goods Cloud Accredited Professional

2 x Consumer Goods Cloud Accredited Professional

Salesforce Certified Tableau Desktop Foundations

2 x Salesforce Certified Tableau Desktop Foundations

Salesforce Certified Sales Foundations

2 x Salesforce Certified Sales Foundations

Salesforce Certified Industries CPQ Developer

2 x Salesforce Certified Industries CPQ Developer

Salesforce Certified Heroku Architect

2 x Salesforce Certified Heroku Architect

Salesforce Maps Accredited Professional

1 x Salesforce Maps Accredited Professional

Salesforce CMS Accredited Professional

1 x Salesforce CMS Accredited Professional

Loyalty Management Accredited Professional

1 x Loyalty Management Accredited Professional

Financial Services Cloud Accredited Professional

1 x Financial Services Cloud Accredited Professional

Salesforce Certified Tableau Data Analyst

1 x Salesforce Certified Tableau Data Analyst

Marketing Cloud Intelligence Accredited Professional

1 x Marketing Cloud Intelligence Accredited Professional

Heroku Developer Accredited Professional

1 x Heroku Developer Accredited Professional

Salesforce Certified B2B Solution Architect

1 x Salesforce Certified B2B Solution Architect

# Portfolio

Key clients:

# Geographic Focus

Languages: English, French, German, Simplified Chinese, Spanish

International: France, Spain

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