Triscal Consultoria

Seu braço direito em CRM

Highlights 12 anos de experiência em diferentes indústrias, consultores certificados e uma metodologia própria para implantação de CRM que garante a qualidade do projeto projetos envolvendo desde a definição dos processos até implementação e treinamento uma abordagem analítica para identificação do cliente, seu perfil, comportamento e interações que ajuda na personalização do relacionamento em qualquer canal de contato Description Um projeto de CRM tem como objetivo principal melhorar o relacionamento com o cliente e sua experiência, entendendo o perfil de cada um para individualizar as ofertas e negociações. CRM está no DNA da Triscal.Nossa metodologia de trabalho começa com a definição/revisão dos processos de CRM para as áreas de vendas, marketing e serviços/atendimento e entendimento da cultura comercial e de relacionamento com os clientes. Paralelo a isto é necessário entender que informações estão disponíveis sobre os clientes de forma a termos uma visão 360o dele. Estes são passos fundamentais para a proposta de arquitetura/solução do projeto a ser desenvolvido. Em seguida são levantados os requisitos que vão suportar todo a configuração do projeto, seja através de configuração ou customização. Também são definidas as integrações com outras aplicações. O treinamento é parte fundamental do sucesso do projeto porque muitas vezes existem mudanças de processos que impactam na cultura e forma de trabalho dos usuários. Uma metodologia de gestão é essencial para garantir prazos e custos do projeto.Nós podemos te ajudar. Entre em contato conosco.

  • Certified Professionals

    10
  • Salesforce Certifications

    24
  • Appexchange Reviews

    4
  • Appexchange Rating

    5/5
  • YEAR OF FOUNDING

    1992
  • Email

    aportella@triscal.com.br
  • Phone

    +55-21-25072010
  • Visit Website

  • Triscal Consultoria

# Focus

# Service lines

100%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (24)

Salesforce Certified Platform Administrator

6 x Salesforce Certified Platform Administrator

Salesforce Certified Platform Developer

3 x Salesforce Certified Platform Developer

Salesforce Certified Platform Foundations

2 x Salesforce Certified Platform Foundations

Salesforce Certified Platform App Builder

2 x Salesforce Certified Platform App Builder

Salesforce Mobile Accredited Professional

1 x Salesforce Mobile Accredited Professional

Process Automation Accredited Professional

1 x Process Automation Accredited Professional

Salesforce Certified Marketing Cloud Email Specialist

1 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Marketing Cloud Engagement Developer

1 x Salesforce Certified Marketing Cloud Engagement Developer

Salesforce Certified Agentforce Specialist

1 x Salesforce Certified Agentforce Specialist

Salesforce Certified Service Cloud Consultant

1 x Salesforce Certified Service Cloud Consultant

Salesforce Certified Sales Cloud Consultant

1 x Salesforce Certified Sales Cloud Consultant

Salesforce Certified Data Cloud Consultant

1 x Salesforce Certified Data Cloud Consultant

Salesforce Certified MuleSoft Integration Foundations

1 x Salesforce Certified MuleSoft Integration Foundations

Salesforce Certified AI Associate

1 x Salesforce Certified AI Associate

Salesforce Certified Marketing Cloud Engagement Administrator

1 x Salesforce Certified Marketing Cloud Engagement Administrator

# Portfolio

Key clients:

# Geographic Focus

Languages: English, Portuguese

International: Brazil

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