Integrated Management Systems (IMS)

Hong Kong's Leading Digital Transformation Agency

Highlights IMS helps clients to build, manage, monitor, and analyse an integrated, cross-channel platform to provide a seamless customer experience, maximising ROI and market potential. We engage with all levels of our client organizations to drive the momentum and to translate these strategies into practical and sustainable actions, streamlining internal processes and increasing productivity. Our insight into the emerging trends in technological and market development helps our clients achieve their business goals and exceed their expectations. Description IMS helps you connect to your customers like never before.Our team of Salesforce certified professional consultants will architect, build, and implement tailored Salesforce CRM solutions that solve business problems and create cost efficiencies, putting the customer at the heart of your processes to achieve a radically customer-centric business model.Like most business tools, it’s not just what solution you invest in, it’s whether you can seamlessly integrate that solution into existing processes to drive cultural change and a digital-first (and therefore customer-first) mindset. IMS has the business and technological expertise to work with you to deliver a CRM solution that works for you and your team, whatever your objective. Do you want to automate your sales process or deliver outstanding customer service? Are you looking to generate leads or achieve personalisation at scale?Our team of Salesforce architects and developers also develop innovative, out-of-the-box solutions to industry problems, creating cost efficiencies and revolutionizing the way companies do business. We have deep knowledge of Sales & Service & Marketing & Commerce & Community Cloud.

  • Certified Professionals

  • Salesforce Certifications

  • Appexchange Reviews

  • Appexchange Rating


  • Email
  • Phone

    +852 3611-0130
  • Visit Website

  • Integrated Management Systems (IMS)

# Focus

# Salesforce Expertise


# Certifications (30)

Salesforce Certified Administrator

4 x Salesforce Certified Administrator

Platform Developer II

3 x Platform Developer II

Platform Developer I

3 x Platform Developer I

App Builder

2 x App Builder

Service Cloud Consultant

2 x Service Cloud Consultant

Sales Cloud Consultant

2 x Sales Cloud Consultant

Experience Cloud Consultant

2 x Experience Cloud Consultant

Sharing & Visibility Architect

2 x Sharing & Visibility Architect

Salesforce Certified Associate

1 x Salesforce Certified Associate

Salesforce Certified Marketing Cloud Email Specialist

1 x Salesforce Certified Marketing Cloud Email Specialist

Pardot Specialist

1 x Pardot Specialist

Marketing Cloud Consultant

1 x Marketing Cloud Consultant

Integration Architect

1 x Integration Architect

Data Architecture & Management Designer

1 x Data Architecture & Management Designer

Application Architect

1 x Application Architect

Salesforce Certified Marketing Cloud Administrator

1 x Salesforce Certified Marketing Cloud Administrator

CPQ Specialist

1 x CPQ Specialist

Advanced Administrator

1 x Advanced Administrator

# Portfolio

Key clients:

# Geographic Focus

Languages: English, French, Japanese, Simplified Chinese, Traditional Chinese

International: China, China (Hong Kong S.A.R.)

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