Accenture is a one-stop source for large global enterprises that seek to define and implement cloud-based solutions across the entire organization.
Building on the foundation of customer relationship management (CRM), Accenture and Salesforce make it easier than ever for organizations to harness cloud-computing benefits in traditional areas such as sales force automation, fast-growing areas such as customer service and support, and emerging areas such as asset tracking, contract management, human resources, and marketing.
Accenture guides organizations that are considering new or increased investments in Salesforce, or that are aiming to scale their current footprint:
- Evaluate and migrate appropriate applications to the cloud
- Implement CRM cloud-based solutions that enable sales and customer data to be shared more effectively across the enterprise
- Optimize sales processes to increase sales and cut operational costs
- Revitalize customer contact centers
- Enable change and deliver training with methodologies to rapidly drive commitment
The result? Transformed organizations, increased efficiency and invigorated partner relationship management programs.
Since 2004, Accenture has a track record of delivering more than 1200 agile, enterprise-scale, Salesforce solutions that enable greater productivity, revenues and ROI, and greater customer satisfaction.
Accenture brings to bear the largest group of Salesforce-trained and certified professionals to leverage pre-built industry solutions, accelerators, templates and tools for salesforce.com to speed value delivered to your organization, across 17 industries
Key delivery tools:
- Accenture Delivery Methods for SaaS
- Accenture SaaS Delivery Toolkit for Salesforce
- Accenture Foundation Platform for Salesforce
- Accenture Reusable Technical Library for Salesforce
- Accenture System Diagnostics for Salesforce
# Service lines
# Salesforce Expertise
# Industry Expertise
# Certifications (24856)
Key clients: Radisson, Crown Van Gelder, Project 8, Shire, Fratelli Carli
# Geographic Focus
Languages: Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese
International: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Chile, China, China (Hong Kong S.A.R.), Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, South Korea, Latvia, Malaysia, Mauritius, Mexico, Monaco, Mongolia, Morocco, Netherlands, New Zealand, Nigeria, Northern Mariana Is, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United Kingdom, Vietnam, United States, Canada
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Canada: Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Quebec