CBS CX

Global Solutions. Best Practice for Industrial Companies.

Highlights Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control

Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks

Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service

Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.

  • Certified Professionals

    33
  • Salesforce Certifications

    126
  • Appexchange Reviews

    8
  • Appexchange Rating

    4.7/5
  • YEAR OF FOUNDING

    1995
  • Email

    contact@cbs-cx.com
  • Phone

    +49 6221 3304-0
  • Visit Website

  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX

# Focus

# Service lines

50%
50%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (126)

Salesforce Certified Administrator

28 x Salesforce Certified Administrator

Sales Cloud Consultant

17 x Sales Cloud Consultant

Service Cloud Consultant

15 x Service Cloud Consultant

Salesforce Certified Associate

7 x Salesforce Certified Associate

Experience Cloud Consultant

7 x Experience Cloud Consultant

Pardot Specialist

5 x Pardot Specialist

Field Service Consultant

5 x Field Service Consultant

B2B Commerce For Administrators Accredited Professional

5 x B2B Commerce For Administrators Accredited Professional

Platform Developer I

4 x Platform Developer I

App Builder

4 x App Builder

Pardot Consultant

3 x Pardot Consultant

Sharing & Visibility Architect

3 x Sharing & Visibility Architect

Data Architecture & Management Designer

3 x Data Architecture & Management Designer

CPQ Specialist

3 x CPQ Specialist

Associate Administrator

3 x Associate Administrator

Advanced Administrator

3 x Advanced Administrator

Salesforce Certified Marketing Cloud Email Specialist

2 x Salesforce Certified Marketing Cloud Email Specialist

Platform Developer II

2 x Platform Developer II

Development Lifecycle & Deployment Architect

2 x Development Lifecycle & Deployment Architect

Application Architect

2 x Application Architect

JavaScript Developer I

1 x JavaScript Developer I

Integration Architect

1 x Integration Architect

Salesforce Certified Marketing Cloud Administrator

1 x Salesforce Certified Marketing Cloud Administrator

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

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