CBS CX

Global Solutions. Best Practice for Industrial Companies.

Highlights Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control

Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks

Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service

Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.

  • Certified Professionals

    12
  • Salesforce Certifications

    45
  • Appexchange Reviews

    0
  • Appexchange Rating

    0/5
  • YEAR OF FOUNDING

    1995
  • Email

    contact@cbs-cx.com
  • Phone

    +49 6221 3304-0
  • Visit Website

  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX

# Focus

# Service lines

50%
50%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (45)

Certified Administrator

13 x Certified Administrator

Certified Sales Consultant

8 x Certified Sales Consultant

Certified Service Consultant

8 x Certified Service Consultant

Field Service Lightning

4 x Field Service Lightning

Platform Developer 1 Certifications

3 x Platform Developer 1 Certifications

CPQ Specialist

3 x CPQ Specialist

Marketing Cloud Email Specialist

2 x Marketing Cloud Email Specialist

App Builder

2 x App Builder

Community Cloud Consultant

1 x Community Cloud Consultant

Data Architecture and Management Specialist

1 x Data Architecture and Management Specialist

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

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