-
Certified Professionals
36 -
Salesforce Certifications
144 -
Appexchange Reviews
8 -
Appexchange Rating
4.7/5 -
YEAR OF FOUNDING
1995 -
Email
contact@cbs-cx.com -
Phone
+49 6221 3304-0 - Visit Website Instant Quote
CBS CX
Global Solutions. Best Practice for Industrial Companies.
Highlights
Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control
Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks
Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service
Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.
# Focus
# Service lines
# Salesforce Expertise
# Certifications (144)
31 x Salesforce Certified Administrator
17 x Sales Cloud Consultant
16 x Service Cloud Consultant
10 x Certified AI Associate
7 x Salesforce Certified Associate
7 x Experience Cloud Consultant
5 x Pardot Specialist
5 x B2B Commerce For Administrators Accredited Professional
5 x Associate Administrator
4 x App Builder
4 x Field Service Consultant
4 x Advanced Administrator
3 x Platform Developer I
3 x Pardot Consultant
3 x Sharing & Visibility Architect
3 x Data Architecture & Management Designer
3 x CPQ Specialist
2 x Salesforce Certified Marketing Cloud Email Specialist
2 x Platform Developer II
2 x Integration Architect
2 x Development Lifecycle & Deployment Architect
2 x Application Architect
1 x JavaScript Developer I
1 x Data Cloud Consultant
1 x System Architect
1 x Identity & Access Management Architect
# Portfolio
Key clients:
# Geographic Focus
Languages: English, German
International: Germany
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