-
Certified Professionals
12 -
Salesforce Certifications
45 -
Appexchange Reviews
0 -
Appexchange Rating
0/5 -
YEAR OF FOUNDING
1995 -
Email
contact@cbs-cx.com -
Phone
+49 6221 3304-0 - Visit Website Instant Quote
CBS CX
Global Solutions. Best Practice for Industrial Companies.
Highlights
Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control
Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks
Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service
Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.
# Focus
# Service lines
# Salesforce Expertise
# Certifications (45)
13 x Certified Administrator
8 x Certified Sales Consultant
8 x Certified Service Consultant
4 x Field Service Lightning
3 x Platform Developer 1 Certifications
3 x CPQ Specialist
2 x Marketing Cloud Email Specialist
2 x App Builder
1 x Community Cloud Consultant
1 x Data Architecture and Management Specialist
# Portfolio
Key clients:
# Geographic Focus
Languages: English, German
International: Germany
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