-
Certified Professionals
12 -
Salesforce Certifications
45 -
Appexchange Reviews
0 -
Appexchange Rating
0/5 -
YEAR OF FOUNDING
1995 -
Email
contact@cbs-cx.com -
Phone
+49 6221 3304-0 - Visit Website Instant Quote
CBS CX
Global Solutions. Best Practice for Industrial Companies.
Highlights
Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control
Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks
Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service
Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.
# Focus
# Service lines
# Salesforce Expertise
# Certifications (45)
13 x Certified Administrator
8 x Certified Sales Consultant
8 x Certified Service Consultant
4 x Field Service Lightning
3 x Platform Developer 1 Certifications
3 x CPQ Specialist
2 x Marketing Cloud Email Specialist
2 x App Builder
1 x Community Cloud Consultant
1 x Data Architecture and Management Specialist
# Portfolio
Key clients:
# Geographic Focus
Languages: English, German
International: Germany
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We enable you to design customer-oriented processes digitally
With the capabilities of the Salesforce platform, we help you to meet the digital challenges of today and tomorrow. For our customers, we design and implement fast and sustainable CRM, Marketing Automation, CPQ, PIM, CMS and Commerce solutions.
Certified Professionals: 4
AppExhange Reviews: 0
AppExhange Rating: 0
International: Germany
We bring back the fun to consulting
Our team of certified Salesforce experts will help you with your digital transformation. Based on the Salesforce platform, we help our customers to quickly design, implement and optimise successful CRM solutions.
We create experiences that your customers and employees demand.
We are passionate about taking startups to the next level by empowering our clients to achieve operational excellence through process automation and a scalable IT-infrastructure.
Certified Professionals: 30
AppExhange Reviews: 62
AppExhange Rating: 4.9
International: 7 Countries