16 Top Salesforce Implementation Partners for Service Cloud in 2024

Salesforce Service Cloud lets you quickly adapt to change and deliver trusted service from anywhere. First, you can scale your support by providing your customers with self-service options. They can resolve simple issues with access to processes and find solutions to their frequently asked questions. Second, customers can start a conversation with an automated chatbot that can answer their questions within just seconds, instantly refer to service agents, or even make quick updates. Having this Cloud Solution within your organization frees up your agent’s time for more complex support.

Are you looking for a Salesforce Consultant for Service Cloud? We’ve listed down the most highly recommended ones that you can easily connect with at CRM Consulting.

Here are the top Salesforce consulting companies for Salesforce Service Cloud:



1. CloudMasonry

  • Year of Founding: 2018
  • Business Area: United States, United Kingdom

CloudMasonry is a full-service and the leading provider of Salesforce consulting services for organizations both large and small across the US. The consulting company leverages its experience with cloud-based systems to help companies discover more significant value in their Salesforce investments. With their extensive experience across major industries, they have combined deep enterprise consulting experience with their collaborative approach to project delivery.

Client feedback from AppexChange:
“CloudMasonry was extremely easy to work with and very knowledgeable. They worked within our budget restrictions and offered as much follow-up support as we needed. I would highly recommend them.”

2. Stratiform Business Solutions

  • Year of Founding: 2016
  • Business Area: Australia

We’re here to show you there’s a better way. Personal, face-to-face long-term partners that speak your language. We align your business with Salesforce, allowing for growth and the change the future will bring.

Salesforce Client Review
Working with Mark has been an absolute pleasure. He has taken the time to understand and get to know my business, and he suggests excellent solutions to the roadblocks we face. He is flexible, personable, and honest- he gives me genuine feedback on programs and integrations I’m looking at using, and on ideas I have and their long-term viability in the business. Mark and his team have done a brilliant job building my SalesForce and will be moving on to my website integration shortly. I have absolute faith that this will go as smoothly as my SalesForce build. Very happy customer.”

Megan Shorter - People Medical

3. Manras Technologies

  • Year of Founding: 2015
  • Business Area: United Kingdom, India, United States

Manras Technologies is a leading solutions-based company that offers advanced Salesforce customizations and implementations. Their team comprises pioneers in Cloud Computing technology who have successfully set up and run Salesforce implementations for several years. Built on long-term relationships, their consulting company strives to consistently and efficiently plan, execute and deliver high-quality services and results.

Client feedback from AppexChange:
“The implementation experience was great. The team has extensive knowledge of Salesforce software and to what extent a customer can use Salesforce. They help you think through your requirements and work deeply with the client.”

4. TechForce Services

  • Year of Founding: 2015
  • Business Area: Australia

TechForce Services is an Australian-based Salesforce consulting company with quality Salesforce services from migrations, integrations, analytics, and staff augmentation. They combine their cross-cloud experience and industry-specific solutions to provide you with an end-to-end digital transformation. Their company has over 150 Salesforce certifications, received multiple awards and recognitions, and holds the ACS Trust Mark in four categories with an ISO 9001:2015 certification.

Client feedback from AppexChange:
“TechForce is a valued member of our team, and I truly appreciate their contributions! It feels good to operate with a team that is so self-reliant and motivated. Without the support they have provided, we might have lost track of our work and would not have been able to deploy resolution in the desired time. Despite having a busy schedule, they made the work look easy. Great team with a lot of talent and in-depth knowledge of Salesforce.”

5. CloudKettle

  • Year of Founding: 2015
  • Business Area: United States, Canada

As a Salesforce Summit Partner, we understand the technology that fuels your Revenue Operations from end-to-end. Security is our top priority, so we are independently audited and SOC 2 Type II compliant, servicing clients across North America.

6. Cloudity

  • Year of Founding: 2014
  • Business Area: Bulgaria, Cyprus, Denmark, Estonia, Finland, Germany, Hungary, Iceland, Latvia, Lithuania, Malta, Netherlands, Norway, Poland, Sweden, Switzerland, United Kingdom, United States

Cloudity helps companies to digitize their business. Strong business background and skilled development team are a guarantee of your success. We provide complex Salesforce implementations, integrations with external systems, and our own apps. Their clients include Volkswagen Financial Services, Kaspersky Lab, Reckitt Benckiser, Medicover, Toshiba, Hitachi, Adjust, and Paulaner Brewery.

7. Zivoke

  • Year of Founding: n/a
  • Business Area: United States, India

We provide enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services. Visit zivoke.com

8. Bolt Today

  • Year of Founding: 2015
  • Business Area: United States

We are a global brand taking care of every local need of your sales team. Headquartered in the USA with a presence in India, UK, and Australia. we are one step ahead of time to provide you with the Salesforce Consulting Services and practically customized Salesforce Solutions. Our team consists of domain experts from Marketing, Sales & Service Processes, and Technology who find solutions for any and every problem. With our fundamental principle ‘User-First’, we strive to offer state-of-the-art CRM Solutions to help you minimize excessive efforts and focus on result-oriented activities.

9. Deligence Technologies Pvt. Ltd.

  • Year of Founding: 2014
  • Business Area:

Are you looking for an IT company that can co-create digital products for you with mutual respect & in partnership? If yes, you are at the right place. We are creating success stories with our clients and would love to create one with you. In our Deligence culture of Equality, we inspire each other and the industry through our core values: Equality, Care, Continuous Learning & Growth, Collaboration, and Attention to detail. These are the values we expect from everyone in our organization and our clients, vendors, and partners.

AppExchange Testimonial:
“I had the pleasure of working with Diligence Technology on a short-term custom API project. They delivered our project on time and on budget. Overall, we would hire again.”

10. VRP Consulting

  • Year of Founding: 1998
  • Business Area: Spain, Philippines, Finland, Vietnam, Malta, Germany, Lithuania, Netherlands, Poland, Sweden, United Kingdom, United States

VRP Consulting is an award-winning Salesforce consulting, development, and expert outsourcing partner delivering across the entire Salesforce platform. As PDO Experts, Salesforce.org Impact Partners, and Tableau Partners, we are one of a few Salesforce partners to have the technical scale, expertise, and experience to design & deliver core Salesforce implementations & AppExchange apps. With over 500 certified Salesforce Experts, 350+ clients, 2000+ projects, 16 offices in 12 countries, and an average customer satisfaction rating of 4.8/5, we deliver best practice solutions quickly & efficiently.

Client feedback from AppexChange:
“Partner with a great experience. Consultants with different experience and technology profile.”

11. Solvios Technology, LLC

  • Year of Founding: 2016
  • Business Area: Australia, United Kingdom, France, Germany, Singapore, Spain, United States

Solvios technology, LLC is a Full-stack software development company based in Georgia. With our expertise in delivering performance-centric software solutions, we enable innovation and digital transformation by bringing together our tech team and strong company culture with your business vision.

12. NeuraFlash

  • Year of Founding: 2016
  • Business Area: India, United States, Canada

NueroFlash is committed to building solutions and transforming optimized Salesforce experiences for your company and the customer you cater to. They customize solutions based on your unique Salesforce project needs. Their team is comprised of a group of experts in Contact Center, Omni-Channel, Field Service, and Artificial Intelligence.

Client feedback from AppexChange:
“Neuraflash has been an excellent partner for us! We had them work on a very complex routing engine to support our fast-paced and multi-faceted customer support team. The team at Neuraflash did extremely well to take time and understand our business and our needs. They were not just ordered takers but thought partners on what would create the ideal outcome. I highly recommend using their services for any Service Cloud-related needs!”

13. Nubik

  • Year of Founding: 2003
  • Business Area: Spain, United Kingdom, Venezuela, United States, Canada

Nubik follows the agile methodology; they help you plan, design, implement, and develop Salesforce cloud solutions and apps for your business. They have more than two decades of experience offering Salesforce consulting services and implementing a wide range of cloud solutions. Using the latest and leading Salesforce technologies, they will streamline your business operations for profitability to generate more ROI.

Client feedback from AppexChange:
“Our working relationship with Nubik is a true partnership. I wish all vendor relationships could be this version of a partnership. The Nubik team has been flexible with us and patient with us. Nubik is knowledgeable on the different Salesforce clouds and works closely with us to recommend solutions and keep us within our ultimate project goals.”

14. Cloud Orca

  • Year of Founding: 2018
  • Business Area: Philippines, United Kingdom

Cloud Orca is UK’s fastest-growing Salesforce Partner. Their Salesforce consultants have been involved in over 100 Salesforce projects in over 20 industries. They are composed of certified professionals holding over 30 certifications.

Client feedback from AppexChange:
“Cloud Orca rendered great service to GHIB for the implementation of Salesforce CRM. The Cloud Orca team is highly knowledgeable and provides a highly flexible service. They provided great support at every point and went above and beyond for us to deliver our requirements.”

15. Torrent Consulting

  • Year of Founding: 2010
  • Business Area: Guatemala, United Kingdom, United States, Canada

Torrent Consulting is a Salesforce Consulting Partner with over 1,000 projects, a 96% customer satisfaction rate, and offers personalized services to their customers, from small businesses to multinational enterprises. As the 164th fastest growing company on the Inc. 5000 and the #1 fastest growing Salesforce consultancy, they will focus on how you can achieve a more significant impact

Client feedback from AppexChange:
“Torrent did an amazing job of breaking down the work required and submitting a proposal that was much more detailed than other competitive bids. Throughout the project, Torrent was engaged both technically and administratively to help us create the solution, work with our engineers on a mutually acceptable design, and to highlight risks as they arose during the project.”

16. Ad Victoriam Solutions

  • Year of Founding: 2014
  • Business Area: United States, Canada

Born out of a passion to redefine the consulting business, Ad Victoriam Solutions started with one belief. The belief is that we could eliminate barriers companies encounter because of their technology, not their vision. It is our belief that technology should not limit capabilities or success. Instead, it should accelerate achievements so businesses can take strategic leaps that land them where their vision can take them.

Client feedback from AppexChange:
“AdVic was fantastic to work with. Not only did they work with us on pricing, but they took the time to understand our needs as a company as we are new to the Salesforce environment. One crucial aspect of the build is that we didn’t want our experience with the software to be over complicated. Jitin and his team built our environment in a simple yet helpful way, and we could not be more thankful.”

Conclusion

Once you’ve chosen your Salesforce Partner for Service Cloud, next, you need to read more about a Business’ Owner Guide to Salesforce Implementation and Salesforce Implementation Costs.

If you need more help to find other Salesforce Partners based on your location, Salesforce product need, and service type, feel free to use our Partner Search Tool. You can leave your contact information and project details, and we’ll connect you with the most suitable based on your project needs.


Althea Mateo
Thea is an international award-winning Digital Marketer who loves writing about Salesforce and the tech industry.