Customer Experience Consulting for Contact Center Transformation


TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer experience technology and services provider focused on the design, implementation, and delivery of transformative solutions for many of the world’s most iconic and disruptive brands.

The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, growth, and digital trust and safety services.

Founded in 1982, the Company’s 47,800 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. To learn more about how TTEC is bringing humanity to the customer experience, visit

The TTEC Digital CRM team designs strategies, processes, and implementation plans utilizing TTEC’s collective proven customer experience and contact center expertise to optimize Service Cloud.

Our certified technical experts bring best practices to every engagement: We enable client implementations of Salesforce Service Cloud using our certified consultants around the globe. In addition, we have in-depth CTI expertise for Cisco and Avaya.

Our full-service support means flexibility and reliability: We manage our customers’ investments in Service Cloud by staying current through changes in their business with our continuous improvement, training services, and Day Two support.

  • Partner Tier


  • Appexchange Reviews

  • Appexchange Rating

  • Certified Professionals

  • Email
  • Phone

  • Visit Website

  • TTEC
  • TTEC
  • TTEC

# Focus

# Service lines


# Salesforce Expertise


# Certifications (67)

# Portfolio

Key clients:

# Geographic Focus

Languages: English, Spanish

International: Philippines, United States, Canada

United States: Arizona, California, Colorado, Georgia, Illinois, Michigan, Missouri, Tennessee, Texas

Canada: Ontario

# You will also like these agencies

Customization and Integration experts

We provide advanced and innovative technology solutions to businesses worldwide through custom development and integrating Salesforce with third party applications. We offer development at a fixed price and support packages that best suit your needs.

Certified Professionals: 7

AppExhange Reviews: 1

AppExhange Rating: n/a

International: 3 States

Salesforce Gold Partner with a Worldwide positioning

VISEO supports companies in all sectors in the operational implementation of their customer-centric digital revolution thanks to the power of the Salesforce platform.

Certified Professionals: 22

AppExhange Reviews: 0

AppExhange Rating: n/a

International: 12 States

Transforming Lives

UST Global's Services for Salesforce include:(a) Sales process Planning & Assessment, and CRM Consulting(b) Implementation/Configuration and Customization ( Ongoing Support and Global Helpdesk Services

Certified Professionals: 166

AppExhange Reviews: 29

AppExhange Rating: n/a

International: 6 States

Trusted Partner in Enabling Business Growth

Third Pillar is a trusted leader in premium IT services. As a Salesforce Gold Consulting Partner, Third Pillar's certified and experienced global delivery team provides both highly customized services and turnkey CRM implementations.

Certified Professionals: 32

AppExhange Reviews: 7

AppExhange Rating: n/a

International: Philippines Implementation and Optimization implementations for new users and reconfigurations for existing users.

Certified Professionals: 2

AppExhange Reviews: 1

AppExhange Rating: n/a

International: 2 States