Sovereign CRM

A Salesforce.com Consultancy

Sovereign CRM is a rapidly growing Salesforce.com consultancy based in Boston, Massachusetts. Our team specializes in architecture, implementation, customization, and integration of a broad suite of Salesforce solutions. Spun off from an international consulting firm in 2017 to focus on the North American marketplace, we have the people, expertise and commitment to help our clients achieve the most from their Salesforce products and strategize how best to optimize their Salesforce experience.

CPQ

Sovereign CRM is the second-largest CPQ implementation partner based on our number of engagements. We specialize in CPQ and bring deep resource expertise.

Community Cloud

Build powerful customer engagement, connect with partners, our build internal tools through an employee community.

Sales Cloud

Provide the power of business automation to your sales team with Salesforce’s flagship product and the cornerstone of the Salesforce Platform.

Service Cloud

Enable a seamless customer experience and deliver service on a higher plane of efficiency.

  • Certified Professionals

    95
  • Salesforce Certifications

    436
  • Appexchange Reviews

    30
  • Appexchange Rating

    4.7/5
  • YEAR OF FOUNDING

    2005
  • Email

    ericborthwick@sovereigncrm.com
  • Phone

    888-993-9674
  • Visit Website

  • Sovereign CRM

# Focus

# Service lines

25%
25%
25%
25%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (436)

Salesforce Certified Administrator

53 x Salesforce Certified Administrator

Platform Developer I

44 x Platform Developer I

App Builder

36 x App Builder

Service Cloud Consultant

23 x Service Cloud Consultant

Sales Cloud Consultant

22 x Sales Cloud Consultant

Certified AI Associate

19 x Certified AI Associate

Salesforce Certified Associate

14 x Salesforce Certified Associate

Platform Developer II

14 x Platform Developer II

Sharing & Visibility Architect

13 x Sharing & Visibility Architect

Certified MuleSoft Developer I

12 x Certified MuleSoft Developer I

Salesforce Certified Business Analyst

11 x Salesforce Certified Business Analyst

Data Architecture & Management Designer

11 x Data Architecture & Management Designer

Application Architect

10 x Application Architect

Development Lifecycle & Deployment Architect

9 x Development Lifecycle & Deployment Architect

Net Zero Cloud Accredited Professional

8 x Net Zero Cloud Accredited Professional

JavaScript Developer I

8 x JavaScript Developer I

Experience Cloud Consultant

8 x Experience Cloud Consultant

Data Cloud Consultant

8 x Data Cloud Consultant

Salesforce CMS Accredited Professional

7 x Salesforce CMS Accredited Professional

Tableau CRM & Einstein Discovery Consultant

7 x Tableau CRM & Einstein Discovery Consultant

Integration Architect

7 x Integration Architect

CPQ Specialist

7 x CPQ Specialist

Security & Privacy Accredited Professional

6 x Security & Privacy Accredited Professional

Salesforce Certified Marketing Cloud Email Specialist

6 x Salesforce Certified Marketing Cloud Email Specialist

Pardot Specialist

6 x Pardot Specialist

System Architect

6 x System Architect

Identity & Access Management Architect

6 x Identity & Access Management Architect

Field Service Consultant

5 x Field Service Consultant

Advanced Administrator

5 x Advanced Administrator

Process Automation Accredited Professional

4 x Process Automation Accredited Professional

Salesforce Certified Marketing Cloud Administrator

4 x Salesforce Certified Marketing Cloud Administrator

Associate Administrator

4 x Associate Administrator

Associate Platform Developer I

3 x Associate Platform Developer I

Salesforce Maps Accredited Professional

2 x Salesforce Maps Accredited Professional

Media Cloud Accredited Professional

2 x Media Cloud Accredited Professional

Einstein Prediction Builder Accredited Professional

2 x Einstein Prediction Builder Accredited Professional

OmniStudio Developer

2 x OmniStudio Developer

Salesforce Certified Strategy Designer

2 x Salesforce Certified Strategy Designer

Pardot Consultant

2 x Pardot Consultant

OmniStudio Consultant

2 x OmniStudio Consultant

Certified Marketing Associate

2 x Certified Marketing Associate

Associate Platform App Builder

2 x Associate Platform App Builder

Manufacturing Cloud Accredited Professional

1 x Manufacturing Cloud Accredited Professional

Einstein Next Best Action Accredited Professional

1 x Einstein Next Best Action Accredited Professional

Salesforce Certified Sales Representative

1 x Salesforce Certified Sales Representative

Heroku Developer Accredited Professional

1 x Heroku Developer Accredited Professional

Certified MuleSoft Developer II

1 x Certified MuleSoft Developer II

User Experience Designer

1 x User Experience Designer

Marketing Cloud Consultant

1 x Marketing Cloud Consultant

Education Cloud Consultant

1 x Education Cloud Consultant

Certified MuleSoft Associate

1 x Certified MuleSoft Associate

Heroku Architect Designer

1 x Heroku Architect Designer

Certified MuleSoft Platform Architect I

1 x Certified MuleSoft Platform Architect I

Certified MuleSoft Integration Architect I

1 x Certified MuleSoft Integration Architect I

# Portfolio

Key clients:

# Geographic Focus

Languages: English, Portuguese, Spanish

International: Argentina, Colombia, Ecuador, India, Netherlands, United States

United States: California, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, Wisconsin

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