Sovereign CRM

A Salesforce.com Consultancy

Sovereign CRM is a rapidly growing Salesforce.com consultancy based in Boston, Massachusetts. Our team specializes in architecture, implementation, customization, and integration of a broad suite of Salesforce solutions. Spun off from an international consulting firm in 2017 to focus on the North American marketplace, we have the people, expertise and commitment to help our clients achieve the most from their Salesforce products and strategize how best to optimize their Salesforce experience.

CPQ

Sovereign CRM is the second-largest CPQ implementation partner based on our number of engagements. We specialize in CPQ and bring deep resource expertise.

Community Cloud

Build powerful customer engagement, connect with partners, our build internal tools through an employee community.

Sales Cloud

Provide the power of business automation to your sales team with Salesforce’s flagship product and the cornerstone of the Salesforce Platform.

Service Cloud

Enable a seamless customer experience and deliver service on a higher plane of efficiency.

  • Certified Professionals

    96
  • Salesforce Certifications

    441
  • Appexchange Reviews

    28
  • Appexchange Rating

    4.7/5
  • YEAR OF FOUNDING

    2005
  • Email

    ericborthwick@sovereigncrm.com
  • Phone

    888-993-9674
  • Visit Website

  • Sovereign CRM

# Focus

# Service lines

25%
25%
25%
25%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (441)

Salesforce Certified Administrator

56 x Salesforce Certified Administrator

Platform Developer I

46 x Platform Developer I

App Builder

40 x App Builder

Service Cloud Consultant

27 x Service Cloud Consultant

Sales Cloud Consultant

23 x Sales Cloud Consultant

Salesforce Certified Associate

14 x Salesforce Certified Associate

Sharing & Visibility Architect

14 x Sharing & Visibility Architect

Platform Developer II

13 x Platform Developer II

Data Architecture & Management Designer

12 x Data Architecture & Management Designer

Experience Cloud Consultant

11 x Experience Cloud Consultant

Application Architect

11 x Application Architect

Salesforce Certified Business Analyst

9 x Salesforce Certified Business Analyst

Development Lifecycle & Deployment Architect

9 x Development Lifecycle & Deployment Architect

Salesforce Certified Marketing Cloud Email Specialist

8 x Salesforce Certified Marketing Cloud Email Specialist

JavaScript Developer I

8 x JavaScript Developer I

CPQ Specialist

8 x CPQ Specialist

Advanced Administrator

8 x Advanced Administrator

Salesforce CMS Accredited Professional

7 x Salesforce CMS Accredited Professional

Pardot Specialist

7 x Pardot Specialist

Tableau CRM & Einstein Discovery Consultant

7 x Tableau CRM & Einstein Discovery Consultant

Field Service Consultant

7 x Field Service Consultant

Integration Architect

7 x Integration Architect

Identity & Access Management Architect

7 x Identity & Access Management Architect

Security & Privacy Accredited Professional

6 x Security & Privacy Accredited Professional

Process Automation Accredited Professional

6 x Process Automation Accredited Professional

Net Zero Cloud Accredited Professional

6 x Net Zero Cloud Accredited Professional

Financial Services Cloud Accredited Professional

6 x Financial Services Cloud Accredited Professional

MuleSoft Certified Developer - Level 1

6 x MuleSoft Certified Developer - Level 1

System Architect

6 x System Architect

Salesforce Certified Marketing Cloud Administrator

5 x Salesforce Certified Marketing Cloud Administrator

Net Zero Cloud Accredited Professional

4 x Net Zero Cloud Accredited Professional

Associate Administrator

4 x Associate Administrator

Associate Platform Developer I

3 x Associate Platform Developer I

Salesforce Maps Accredited Professional

2 x Salesforce Maps Accredited Professional

Einstein Prediction Builder Accredited Professional

2 x Einstein Prediction Builder Accredited Professional

MuleSoft Certified Integration Associate

2 x MuleSoft Certified Integration Associate

MuleSoft Certified Developer - Level 2

2 x MuleSoft Certified Developer - Level 2

Salesforce Certified Strategy Designer

2 x Salesforce Certified Strategy Designer

Pardot Consultant

2 x Pardot Consultant

Marketing Cloud Consultant

2 x Marketing Cloud Consultant

MuleSoft Certified Integration Architect - Level 1

2 x MuleSoft Certified Integration Architect - Level 1

Associate Platform App Builder

2 x Associate Platform App Builder

Media Cloud Accredited Professional

1 x Media Cloud Accredited Professional

Manufacturing Cloud Accredited Professional

1 x Manufacturing Cloud Accredited Professional

Einstein Next Best Action Accredited Professional

1 x Einstein Next Best Action Accredited Professional

Salesforce Certified Sales Representative

1 x Salesforce Certified Sales Representative

OmniStudio Developer

1 x OmniStudio Developer

Heroku Developer Accredited Professional

1 x Heroku Developer Accredited Professional

User Experience Designer

1 x User Experience Designer

OmniStudio Consultant

1 x OmniStudio Consultant

Education Cloud Consultant

1 x Education Cloud Consultant

MuleSoft Certified Platform Architect - Level 1

1 x MuleSoft Certified Platform Architect - Level 1

Heroku Architect Designer

1 x Heroku Architect Designer

B2B Commerce For Administrators Accredited Professional

1 x B2B Commerce For Administrators Accredited Professional

# Portfolio

Key clients:

# Geographic Focus

Languages: English, Portuguese, Spanish

International: Argentina, Colombia, Ecuador, India, Netherlands, United States

United States: California, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, Wisconsin

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