NeuraFlash

Intelligent Experiences For Your Customers and Employees

Summary

At NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their own Salesforce story leveraging the power of AI. We Specialize in building solutions that transform and optimize experiences: employee and customer.

We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.

Our team is a group of Contact Center, Omni-Channel, Field Service, and Artificial Intelligence experts who bring a unique value proposition to customers blending best-in-class professional services, consulting, CRM, and deep knowledge of how to create the best experiences for enterprise companies.

Sales Cloud Service Cloud Community Cloud Analytics Predictive Actions AI A.I. Einstein Bots HeyWire Chatbot Field Service Self-Service Self Service LiveMessage Commerce Cloud Salesforce Message

Salesforce Sales & Service Journeys:

  • Our team delivers the best customer & employee engagement solutions for Sales, Service, Marketing, Analytics & Field Service
  • Our solutions increase sales, customer self-service, and employee productivity

Salesforce A.I. Solutions:

  • “Next Best Action/Offer” powered by Einstein PredictionIO in Salesforce Console
  • Conversational ChatBots – offer your customers a more personalized, predictive, and self-service option compared to a traditional search

Salesforce Digital Channels - Innovative solutions across Omni-Channels including:

  • “Intelligent Web Chat” utilizing Live Agent - increase sales and reduce cases
  • LiveMessage - 2-way SMS pilot/production
  • Mobile Messaging - Chatbots and “Snap-Ins”
  • Partner Tier

    registered
  • YEAR OF FOUNDING

    2016
  • Appexchange Reviews

    134
  • Appexchange Rating

    4.9/5
  • Certified Professionals

    167
  • Email

    sales@neuraflash.com
  • Phone

    1-844-638-7235
  • Visit Website

  • NeuraFlash
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# Focus

# Service lines

20%
20%
20%
20%
20%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (825)

# Portfolio

Key clients:

# Geographic Focus

Languages: English

International: India, United States, Canada

United States: California, Colorado, Connecticut, Florida, Georgia, Illinois, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, Wisconsin

Canada: Ontario

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