NeuraFlash

Intelligent Experiences For Your Customers and Employees

At NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their own Salesforce story leveraging the power of AI. We Specialize in building solutions that transform and optimize experiences: employee and customer.

We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.

Our team is a group of Contact Center, Omni-Channel, Field Service, and Artificial Intelligence experts who bring a unique value proposition to customers blending best-in-class professional services, consulting, CRM, and deep knowledge of how to create the best experiences for enterprise companies.

Sales Cloud Service Cloud Community Cloud Analytics Predictive Actions AI A.I. Einstein Bots HeyWire Chatbot Field Service Self-Service Self Service LiveMessage Commerce Cloud Salesforce Message

Salesforce Sales & Service Journeys:

  • Our team delivers the best customer & employee engagement solutions for Sales, Service, Marketing, Analytics & Field Service
  • Our solutions increase sales, customer self-service, and employee productivity

Salesforce A.I. Solutions:

  • “Next Best Action/Offer” powered by Einstein PredictionIO in Salesforce Console
  • Conversational ChatBots – offer your customers a more personalized, predictive, and self-service option compared to a traditional search

Salesforce Digital Channels - Innovative solutions across Omni-Channels including:

  • “Intelligent Web Chat” utilizing Live Agent - increase sales and reduce cases
  • LiveMessage - 2-way SMS pilot/production
  • Mobile Messaging - Chatbots and “Snap-Ins”
  • Certified Professionals

    342
  • Salesforce Certifications

    951
  • Appexchange Reviews

    233
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    2016
  • Email

    sales@neuraflash.com
  • Phone

    1-844-638-7235
  • Visit Website

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# Focus

# Service lines

20%
20%
20%
20%
20%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (951)

Salesforce Certified Administrator

162 x Salesforce Certified Administrator

Salesforce Certified Associate

125 x Salesforce Certified Associate

Service Cloud Consultant

109 x Service Cloud Consultant

Sales Cloud Consultant

91 x Sales Cloud Consultant

Salesforce Certified Business Analyst

51 x Salesforce Certified Business Analyst

Field Service Consultant

47 x Field Service Consultant

App Builder

45 x App Builder

Advanced Administrator

42 x Advanced Administrator

Experience Cloud Consultant

41 x Experience Cloud Consultant

Platform Developer I

29 x Platform Developer I

CPQ Specialist

25 x CPQ Specialist

Associate Administrator

13 x Associate Administrator

Sharing & Visibility Architect

10 x Sharing & Visibility Architect

MuleSoft Certified Developer - Level 1

9 x MuleSoft Certified Developer - Level 1

Salesforce Certified Strategy Designer

9 x Salesforce Certified Strategy Designer

Advanced Field Service Accredited Professional

8 x Advanced Field Service Accredited Professional

JavaScript Developer I

8 x JavaScript Developer I

Workforce Engagement Accredited Professional

7 x Workforce Engagement Accredited Professional

Revenue Cloud Consultant Accredited Professional

7 x Revenue Cloud Consultant Accredited Professional

Platform Developer II

7 x Platform Developer II

Data Architecture & Management Designer

7 x Data Architecture & Management Designer

User Experience Designer

6 x User Experience Designer

OmniStudio Consultant

6 x OmniStudio Consultant

Associate Platform App Builder

6 x Associate Platform App Builder

Tableau CRM & Einstein Discovery Consultant

5 x Tableau CRM & Einstein Discovery Consultant

Application Architect

5 x Application Architect

Service Cloud Voice Accredited Professional

4 x Service Cloud Voice Accredited Professional

Manufacturing Cloud Accredited Professional

4 x Manufacturing Cloud Accredited Professional

MuleSoft Certified Hyperautomation Specialist

4 x MuleSoft Certified Hyperautomation Specialist

Associate Platform Developer I

4 x Associate Platform Developer I

Sales Business Excellence Accredited Professional

3 x Sales Business Excellence Accredited Professional

Salesforce Certified Marketing Cloud Email Specialist

3 x Salesforce Certified Marketing Cloud Email Specialist

Pardot Specialist

3 x Pardot Specialist

MuleSoft Certified Developer - Level 2

3 x MuleSoft Certified Developer - Level 2

Associate Einstein Consultant

3 x Associate Einstein Consultant

Slack Certified Admin Exam

3 x Slack Certified Admin Exam

Associate Billing Specialist

3 x Associate Billing Specialist

Process Automation Accredited Professional

2 x Process Automation Accredited Professional

Financial Services Cloud Accredited Professional

2 x Financial Services Cloud Accredited Professional

Einstein Next Best Action Accredited Professional

2 x Einstein Next Best Action Accredited Professional

Contact Center Accredited Professional

2 x Contact Center Accredited Professional

Consumer Goods Cloud Accredited Professional

2 x Consumer Goods Cloud Accredited Professional

OmniStudio Developer

2 x OmniStudio Developer

MuleSoft Certified Integration Associate

2 x MuleSoft Certified Integration Associate

Slack Certified Consultant Exam

2 x Slack Certified Consultant Exam

Nonprofit Cloud Consultant

2 x Nonprofit Cloud Consultant

MuleSoft Certified Integration Architect - Level 1

2 x MuleSoft Certified Integration Architect - Level 1

Identity & Access Management Architect

2 x Identity & Access Management Architect

Development Lifecycle & Deployment Architect

2 x Development Lifecycle & Deployment Architect

Einstein Prediction Builder Accredited Professional

1 x Einstein Prediction Builder Accredited Professional

B2C Commerce Developer

1 x B2C Commerce Developer

Pardot Consultant

1 x Pardot Consultant

Marketing Cloud Consultant

1 x Marketing Cloud Consultant

System Architect

1 x System Architect

Integration Architect

1 x Integration Architect

Heroku Architect Designer

1 x Heroku Architect Designer

B2B Solution Architect

1 x B2B Solution Architect

Order Management Administrator Accredited Professional

1 x Order Management Administrator Accredited Professional

B2B Commerce For Administrators Accredited Professional

1 x B2B Commerce For Administrators Accredited Professional

# Portfolio

Key clients:

# Geographic Focus

Languages: English

International: India, United States, Canada

United States: California, Colorado, Connecticut, Florida, Georgia, Illinois, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, Wisconsin

Canada: Ontario

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