At NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their own Salesforce story leveraging the power of AI. We Specialize in building solutions that transform and optimize experiences: employee and customer.
We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.
Our team is a group of Contact Center, Omni-Channel, Field Service, and Artificial Intelligence experts who bring a unique value proposition to customers blending best-in-class professional services, consulting, CRM, and deep knowledge of how to create the best experiences for enterprise companies.
|Sales Cloud||Service Cloud||Community Cloud||Analytics||Predictive Actions||AI||A.I.||Einstein||Bots||HeyWire||Chatbot||Field Service||Self-Service||Self Service||LiveMessage||Commerce Cloud||Salesforce Message|
Salesforce Sales & Service Journeys:
- Our team delivers the best customer & employee engagement solutions for Sales, Service, Marketing, Analytics & Field Service
- Our solutions increase sales, customer self-service, and employee productivity
Salesforce A.I. Solutions:
- “Next Best Action/Offer” powered by Einstein PredictionIO in Salesforce Console
- Conversational ChatBots – offer your customers a more personalized, predictive, and self-service option compared to a traditional search
Salesforce Digital Channels - Innovative solutions across Omni-Channels including:
- “Intelligent Web Chat” utilizing Live Agent - increase sales and reduce cases
- LiveMessage - 2-way SMS pilot/production
- Mobile Messaging - Chatbots and “Snap-Ins”
# Service lines
# Salesforce Expertise
# Certifications (344)
# Geographic Focus
International: India, United States, Canada
United States: California, Colorado, Connecticut, Florida, Georgia, Illinois, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, Wisconsin
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