At NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their own Salesforce story leveraging the power of AI. We Specialize in building solutions that transform and optimize experiences: employee and customer.

We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.

Our team is a group of Contact Center, Omni-Channel, Field Service, and Artificial Intelligence experts who bring a unique value proposition to customers blending best-in-class professional services, consulting, CRM, and deep knowledge of how to create the best experiences for enterprise companies.

Sales Cloud

Service Cloud

Community Cloud

Analytics

Predictive Actions

A.I.

Einstein

Bots

HeyWire

Chatbot

Field Service

Self-Service

Self Service

LiveMessage

Commerce Cloud

Salesforce Message

Salesforce Sales & Service Journeys:

Our team delivers the best customer & employee engagement solutions for Sales, Service, Marketing, Analytics & Field Service
Our solutions increase sales, customer self-service, and employee productivity

Salesforce A.I. Solutions:

“Next Best Action/Offer” powered by Einstein PredictionIO in Salesforce Console
Conversational ChatBots – offer your customers a more personalized, predictive, and self-service option compared to a traditional search

Salesforce Digital Channels - Innovative solutions across Omni-Channels including:

“Intelligent Web Chat” utilizing Live Agent - increase sales and reduce cases
LiveMessage - 2-way SMS pilot/production
Mobile Messaging - Chatbots and “Snap-Ins”