MYCOM GmbH

Experts in customer service & customer experience

20 years of experience in the customer service industry.

We will help you get your customer service off the ground with a professional implementation process catered to your specific needs.

To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we guide you from analysis, planning, and development to implementation and maintenance of your company software.

Experts in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and 3rd party integrations.

MYCOM helps companies of all sizes to achieve greatness in customer satisfaction.
We are an independent Salesforce consultancy, based in Berlin and Cottbus.
Also we are passionate about taking companies to the next level by empowering our clients to build the best digital architecture to enable long lasting success at the forefront of digitalization.

  • Certified Professionals

    30
  • Salesforce Certifications

    127
  • Appexchange Reviews

    16
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    2001
  • Email

    info@mycom-net.com
  • Phone

    +49 30 46 72 69 000
  • Visit Website

  • MYCOM GmbH
  • MYCOM GmbH
  • MYCOM GmbH

# Focus

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (127)

Salesforce Certified Administrator

20 x Salesforce Certified Administrator

Certified AI Associate

18 x Certified AI Associate

App Builder

11 x App Builder

Sales Cloud Consultant

8 x Sales Cloud Consultant

Service Cloud Consultant

7 x Service Cloud Consultant

Platform Developer I

6 x Platform Developer I

Data Architecture & Management Designer

6 x Data Architecture & Management Designer

Salesforce Certified Associate

5 x Salesforce Certified Associate

Platform Developer II

5 x Platform Developer II

Sharing & Visibility Architect

5 x Sharing & Visibility Architect

Field Service Consultant

4 x Field Service Consultant

Application Architect

4 x Application Architect

Advanced Administrator

4 x Advanced Administrator

Certified AI Specialist

3 x Certified AI Specialist

Salesforce Certified Business Analyst

3 x Salesforce Certified Business Analyst

Associate Administrator

3 x Associate Administrator

JavaScript Developer I

2 x JavaScript Developer I

Experience Cloud Consultant

2 x Experience Cloud Consultant

Data Cloud Consultant

2 x Data Cloud Consultant

Development Lifecycle & Deployment Architect

2 x Development Lifecycle & Deployment Architect

Salesforce Certified Sales Representative

1 x Salesforce Certified Sales Representative

Salesforce Certified Marketing Cloud Email Specialist

1 x Salesforce Certified Marketing Cloud Email Specialist

Pardot Specialist

1 x Pardot Specialist

Certified MuleSoft Developer I

1 x Certified MuleSoft Developer I

Integration Architect

1 x Integration Architect

Identity & Access Management Architect

1 x Identity & Access Management Architect

CPQ Specialist

1 x CPQ Specialist

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

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