Experts in customer service & customer experience

20 years of experience in the customer service industry.

We will help you get your customer service off the ground with a professional implementation process catered to your specific needs.

To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we guide you from analysis, planning, and development to implementation and maintenance of your company software.

Experts in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and 3rd party integrations.

MYCOM helps companies of all sizes to achieve greatness in customer satisfaction.
We are an independent Salesforce consultancy, based in Berlin and Cottbus.
Also we are passionate about taking companies to the next level by empowering our clients to build the best digital architecture to enable long lasting success at the forefront of digitalization.

  • Certified Professionals

  • Salesforce Certifications

  • Appexchange Reviews

  • Appexchange Rating


  • Email
  • Phone

    +49 30 46 72 69 000
  • Visit Website

  • MYCOM GmbH
  • MYCOM GmbH
  • MYCOM GmbH

# Focus

# Salesforce Expertise


# Certifications (118)

Salesforce Certified Administrator

23 x Salesforce Certified Administrator

App Builder

12 x App Builder

Sales Cloud Consultant

11 x Sales Cloud Consultant

Service Cloud Consultant

10 x Service Cloud Consultant

Platform Developer I

7 x Platform Developer I

Salesforce Certified Associate

6 x Salesforce Certified Associate

Platform Developer II

5 x Platform Developer II

Field Service Consultant

5 x Field Service Consultant

Advanced Administrator

5 x Advanced Administrator

Salesforce Certified Business Analyst

4 x Salesforce Certified Business Analyst

Certified AI Associate

4 x Certified AI Associate

Data Architecture & Management Designer

4 x Data Architecture & Management Designer

Associate Administrator

4 x Associate Administrator

Sharing & Visibility Architect

3 x Sharing & Visibility Architect

Application Architect

3 x Application Architect

Pardot Specialist

2 x Pardot Specialist

JavaScript Developer I

2 x JavaScript Developer I

Experience Cloud Consultant

2 x Experience Cloud Consultant

Development Lifecycle & Deployment Architect

2 x Development Lifecycle & Deployment Architect

Salesforce Certified Sales Representative

1 x Salesforce Certified Sales Representative

Salesforce Certified Marketing Cloud Email Specialist

1 x Salesforce Certified Marketing Cloud Email Specialist

Certified MuleSoft Developer I

1 x Certified MuleSoft Developer I

CPQ Specialist

1 x CPQ Specialist

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

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