Experts in customer service & customer experience
20 years of experience in the customer service industry.
We will help you get your customer service off the ground with a professional implementation process catered to your specific needs.
To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we guide you from analysis, planning, and development to implementation and maintenance of your company software.
Experts in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and 3rd party integrations.
MYCOM helps companies of all sizes to achieve greatness in customer satisfaction.
We are an independent Salesforce consultancy, based in Berlin and Cottbus.
Also we are passionate about taking companies to the next level by empowering our clients to build the best digital architecture to enable long lasting success at the forefront of digitalization.
# Salesforce Expertise
# Certifications (84)
19 x Salesforce Certified Administrator
9 x App Builder
7 x Sales Cloud Consultant
7 x Service Cloud Consultant
5 x Platform Developer I
5 x Field Service Consultant
4 x Data Architecture & Management Designer
4 x Associate Administrator
4 x Advanced Administrator
3 x Salesforce Certified Associate
3 x Platform Developer II
3 x Experience Cloud Consultant
3 x Sharing & Visibility Architect
2 x Application Architect
1 x Salesforce Certified Marketing Cloud Email Specialist
1 x Pardot Specialist
1 x Associate Platform Developer I
1 x Javscript Developer I
1 x Salesforce Certified Business Analyst
1 x Associate Platform App Builder
# Geographic Focus
Languages: English, German
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