Incapsulate LLC

Accelerating Technology. Activating Communities.


Since 2008, Incapsulate has helped organizations realize true digital transformation and achieve lasting results. We specialize in cloud-based technologies, Agile methodologies, digital analytics, and mobile solutions.

A Salesforce Gold Partner, our clients range from the Fortune 500 to state & local governments. Within the public sector, our industry-leading Salesforce-based Citizen Engagement product suite is serving over 5 million citizens across the United States. Headquartered in Washington DC, Incapsulate has additional offices in Boston, Toronto, Ahmedabad, and Hyderabad.

The leader in Salesforce-based 311 CRM Solutions, helping cities such as Washington DC, Boston, Indianapolis, and Dallas better serve their citizens and engage their communities through intuitive design, streamlined workflows, and real-time analytics.

Proven provider of Salesforce Based Licensing, Compliance and Permitting Solutions, with a specialty in early education provider licensing. Providing solutions across a wide range of Salesforce products:

  • Service Cloud
  • Sales Cloud
  • Marketing Cloud

Proven integrations with DocuSign, ESRI, AWS, and CityWorks.

  • Partner Tier


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  • Incapsulate LLC
  • Incapsulate LLC

# Focus

# Service lines


# Salesforce Expertise


# Certifications (619)

# Portfolio

Key clients: Fidelity Investments, John Hancock, Bank of Boston, Indianapolis, Cigna

# Geographic Focus

Languages: English, French

International: India, United States, Canada

United States: California, District of Columbia, Hawaii, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Texas, Virginia, Washington

Canada: Ontario

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